iceager01 wrote:

I thought I was the only person having issues with the Otter Hub(s),
I purchased a resort this year because the lodge I purchased last year was so great, it truly was…
I am having a zipper issue, it came completely off the second time I set it up.
I placed a warranty claim on the site two weeks ago and still havent heard a word, this is the second claim I had made this year, the first I simply returned to the point of purchase with no issues.
So in the meantime I want to fish and Resorts are all sold out everywhere, so I purchase a another lodge because I sold last years (big Mistake, that hub was awesome), anyway I set this one up in my living room and one of the door zippers I can’t get to close without pulling in the wall, just like Emmerson’s, so now what do? Do I take it all apart and shorten the pole or what… It’s really frustrating, especially because I love Otter Sleds/flip houses, been fishing with them since the canvas craft days back in the 70s/80s… Thanks for the vent…

If it was me personally, I would return and get my money back. Any modifications you make may void a return/warranty and then you’ll really be in a bad spot.

Emerson wrote:

The crappy part of this situation is that I bought this shack through Cabela’s. They do not stock this shack anymore. Also they are not sure when I could get a replacement shack. Great timing seeing that it’s prime time ice fishing season. So then I emailed Otter Outdoors a few days ago and they have not replied yet. You would think they would at least email me back with some feedback right? Nope, nothing…. I am done with these jokers.

Were you able to return the shack at Cabala’s?

If not, did you submit a warranty claim on Otter’s website?

I also have the predator suit and could not be happier. Purchased this season after selling my Ice Armor Edge suit after 1 season. Night and day difference between the 2. The Ice Armor Edge jacket was more of a wind breaker in my opinion. With that said, I have never been cold or wet so far in the predator suit. The past couple weekends have been -11 and I was plenty warm with just a sweatshirt and sweatpants underneath.

I have also worn the jacket and bibs for purposes other than ice fishing.

My Otter Resort hub (purchased last year) is currently back at Otter for warranty replacement on the zippers. After reading some of the recent threads about the quality of Otter hub shacks in general, I am rather concerned regarding what to expect when the shack arrives.