Absolutely. It is so refreshing to see companies that are willing to provide customer service and see it function as a positive to the bottom line for their business (not just a PR stunt)
Uline is amazing. The phone never rings when I call them and a real human picks up the phone right away! As a result I order anything I can from them and am willing to pay a premium for it.
There are several start-ups that are committed to customer service as well which is great including:
Harrys
Chubbies
Birksun