I feel your pain. Skeeter’s website does have a contact phone number on it somewhere. I used it because I didn’t even want to talk with dealer I used (no it was not The Boat Center), but was referred back to dealer by a Skeeter Rep. I let the dealer who sold me the boat try and redeem themselves, they failed. I bought my boat Sept 2017, Spring 2020 I believe I have all the leaks resolved.
I will say that “The Boat Center” has earned a great reputation. I stopped in at Ramsey, Dean Marshall showed me the boats and after that, I made up my mind that I was going to buy a Skeeter. I was never able to seal the deal with the sales rep I worked with there, I went elsewhere.
I bought a 2017 WX 1910 with 200 Yamaha. The things that were not right, were mostly as you say “papercuts” small little things. Some of them were dealer inflicted, some of them were factory inflicted, but I will never say that the Skeeter hull lacks quality. Issues I had were in assembly of thru hull fittings, quick connect on the tubing, missing Oring and a few other minor details that all added up to a gallon or two of water in boat everytime I used it. I have found some nylock nuts on windshield not tightened all the way too. Disappointing at best when you spend the amount of money that a new boat costs. The two things that bothered me the most were the bait well overflow hose was kinked, now I can see how that easily would have happened on assembly, but I told my dealer that baitwell was overflowing right out the top and that I could not get an electrical fish wire through the overflow, dealer told me I had the water inlet valve open too far. I had not found the kinked hose yet, thought wow Skeeter engineers aren’t smart enough to design overflow to be able to handle input from pump. I will never know if dealer was too lazy to look or if they saw hose and were too lazy to fix it. When weather got warm and minnows were dying from lack of fresh water I pulled panel and found kinked hose, Skeeter happily sent me a new hose, no problem. Baitwell works great now, it cannot fill faster than overflow drains, a Skeeter Dealer should know that! Other thing was that when they installed graph transducer they used a transducer mounting plate, then mounted transducer with screws that were twice as long as the transducer mounting plate was thick. I was livid! Skeeter didn’t bat an eye, people drill holes in transoms all the time. But they drilled unnecessary holes in the transom of my brand new boat. All I got from dealer was “Sorry, I’ll talk to my guy about that”. It has been a process of having to make sure boat stays dry when I went to look for leaks, often I am dumping bait in wells, making a long run over waves unsure of how much water was from splashing and waves. Go out on bluebird day with a flash light to see water seeping, dry towels to wipe up water to distinguish that it is actually leaking where you think it is and do not put water in baitwell or livewell until after you have eliminated all other leaks. Skeeter has always been good about covering warranty, and Skeeter Dealers have always been happy about doing the warranty work. After the kinked overflow hose and the holes in my transom I will never go to Dealer I bought boat from for anything.
I have no dealer close to me so I took it upon myself to get the boat dry.
Motor has never had an issue.
Trailer is a EZLoader, last year Skeeter put their boats on them. Welds are cracking at fenders, front and back of fender, left and right side of trailer. E Z Loader sent me new stainless Steel Fenders under warranty. Not happy about problem, but happy with how warranty issue was handled.