Got the LX-7 back today (although I had to call them to see if it was ready)… they said that it was an electrical component that had to be switched, but the guy didn’t really know what that meant. They also re-did the wires on the battery connecter for me as well as replaced the knob that had fallen off.
I am hopeful that it will work up at Lake of the Woods next week. I usually bring a back-up with me (LX-1 and FL-8), but have 2 buddies coming up with me that will be using them, so let’s hope I don’t have to confiscate one of them back.
Overall, I was not overly impressed with the customer service, however I also know that it is the busiest time of the year for them. For me as long as the unit works from now on I will be a happy customer, because I think that the LX-7 when working is an awesome unit.
I recommend you take it out on a nearby lake and try it first before your trip. On the water can be different from just turning it on and everything looks like it works. When I got mine back and went to the lake it had a slight glitch of the screen and a few freeze ups than it worked just fine after. It made me mad for a bit there but now is all smiles.