While there are early releases of the code floating around from testing…I would strongly urge digital series owners to wait for final release of the official firmware on MarCum’s website.
We build the VX-1 from start to finish at our New Hope MN facility. In the rare event something goes wrong, there’s essentially nothing we can’t fix. (on current models and most legacy systems.) I can only assume there was a misunderstanding? I would encourage both of you to connect with our customer care center [email protected] or 888-778-1208 between 8-4 Mon-Fri