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Viewing 6 posts - 1 through 6 (of 6 total)
  • James Hankins
    Posts: 7
    #1621083

    Got it!!! Everyone kept telling me it would be a voltage problem. Batteries bad, bad connection, etc. Then quite by accident I happened to notice a pinched place on the motors power cable. Turns out that somehow during packing, shipping, unpacking, installing, something sharp and heavy had been on the power cord and most of the strands in the negative wire were broken. The pinch was visible only on one side and you just about had to be looking directly at that side and that exact place to notice it.

    I cut the wire and reattached the plug and the red LED was much brighter than before. The foot pedal works just as advertised and Minn Kota is sending me a new cable.

    Thanks guys for the help.

    James Hankins
    Posts: 7
    #1621041

    Thanks Bryan. I never even had the side covers on and I just checked the wires. Visually at least those wires look good but I will double check.

    The closest two service centers are a joke. The first one at Thompson MO, told me they had never seen a Ulterra, had no clue what the problem could be, and just didn’t want to work on it. The other one at Camdenton MO, insisted it has to be a problem with the batteries or the their connections and that if I would remove the motor from the boat and bring it to them. They would be glad to look at it in a week or two. Of course any parts would take another week or two to get them shipped.

    James Hankins
    Posts: 7
    #1620973

    Thanks guys, I know you are trying to help but… there is no such magic pin on a Ulterra. They make an optional quick release mount (MKA-21) but it is a $83 option and not on this model. Trust me if there was an easy way to remove and replace the motor, I would use it.

    James Hankins
    Posts: 7
    #1620933

    Contacted M.K. customer service… They said the weak red light and strong green light is an indication the batteries are weak or bad. I load tested both with a Auto Meter load tester with a tungsten ribbon. Both batteries passed a 350 amp load test and still had 12.4 volts each.

    I called back and they told me I would need to remove the motor and take it to the closest service center. I do not want to remove and remount the motor. I am 72 years old and it weighs 70 pounds and was a beach to mount the first time. I’ll tow the boat the 75 miles (one-way) if they will work on it while on the boat.

    Well it turns out the repair center doesn’t work on Monday.

    Stay tuned.

    James Hankins
    Posts: 7
    #1620698

    Nothing works. The remote and the foot pedal will come on (yellow light on foot pedal comes on) start screen on the remote. The on/off button will turn on and turn off again but when it is on both the red and green lights are on constantly.

    The rest of the story is that the first time I tried to deploy the brand new motor it went about 1/2 way then stopped. I did the reset by holding the on button down for 10 – 12 seconds and it seated itself but now won’t do anything. The constantly on red and green lights should be telling us something.

Viewing 6 posts - 1 through 6 (of 6 total)