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  • Freddie coutee
    Posts: 2
    #1808204

    Yea , but that’s what kinda pisses me off , tracker is the one that advertises the tracker promise , the best warranty and service on the market , this to me was a small issue that should’ve been taken care by both. Dealer an tracker , only dealer offered to help , tracker 100% refused to do anything but sell more

    Freddie coutee
    Posts: 2
    #1808172

    Bought a new 2019 tracker pro 175 txw , really nice boat . dealership I bought it from r great people , but tracker customer service not so much .after I had for about 2 week noticed top of pass seat had small tear , dealership told me no problem they would help anyway they could until tracker denied the warranty . they say a tear was not a defect and THIER installers do not make mistakes like that and if I wanted they would sell me a new seat , now I just paid cash for this boat and tracker wants me and the dealer to pay for error in THIER install . its not about the money and its a brand new boat with a small issue and no help from tracker unless I want to give them more money , hope I don’t have a real issue since they don’t make mistakes , so this is my opinion if buy a tracker u will enjoy and love it but if u need help from tracker I feel sorry for u , they proven to me they don’t care they have ur money and u have ur boat

Viewing 2 posts - 1 through 2 (of 2 total)