A company we use is batteriesandthings.com or go to batterypackrepair.com to get your pack rebuilt. There is a form in the lower left corner that tells you what you need to know. The 19.2v would cost 52.80 plus shipping. Usually a one week turn around. This company rebuilds approx. 200-300 packs a month.

Also use Spirex. I like the double paddle handle and quick-fire trigger. Very smooth reel for the price.