Funny thing was that it was Mike that emailed me the first time in February, and replied to me the second time last week. I forwarded him the email thread regarding the charger. Whether the courier screwed up or not, you shouldn’t expect the customer to have to go out of their way to right something.
Maybe I’ll give them a call but I’m afraid I’ll end up talking to Mike and get the same result. “bring it in”
– big_g, that is a possibility but not in this case. If I were trying to get an extra charger out of this, I probably wouldn’t go through the hassle of venting on a forum. Still, would you risk alienating a customer for a 5 dollar hit to your revenue?
-icenutz, I’m using android. Moto X and Galaxy S5. Wifi settings are through the app. You have two options when you open the app, “Edit” and “Enter”. Edit takes you to wifi settings so you can change the wifi access point name and password. Enter takes you to view the cam. I click on edit and it does nothing on either phones. The app is nothing but an interface for a wifi camera feed. It uses a LuCI web interface which is basically a website/webserver for embedded software like on a router or in this case a wifi camera. Similar to setting up your router, you type in the IP address of your gateway(the pancam or router) and get to a settings page where you login and change wifi settings. I don’t have the password so I can’t get to the settings.
All the pancams have the same password 12345678. If I saw a Marcum_123456 wifi signal, I’d probably get curious and try to connect and view the camera feed if not for a few seconds.
Anyhow, I’ll give them a call and not mention that I’ve contacted them before.