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  • Chris Hackett
    Posts: 4
    #2276442

    You probably checked this, but another common issue is not downloading the correct version of the update. The version has to match your unit exactly. I.e. HELIX 7 CHIRP MEGA SI GPS G3N if yours is as described in your post title. Otherwise your troubleshooting with the SD card is what I would’ve done. Could try a different SD card??

    I appreciate the response, thank you. Yeah, I have to admit that for a while I was using the wrong update file, but I believe I got that sorted. I will triple check to be sure though.
    I have tried multiple SD cards. According the the Humminbird/JOhnson Outdoors website, the SD card has to be “Class 10” and it has to be 32gb or less. I have several and have tried all of them. I’ve tried doing “quick format” and a full format on them, but with no luck.
    I’ve opened a support case with Humminbird, we’ll see what they have to say.

    Thanks!
    Chris

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