Here’s an update as promised. I emailed Clam a while back and received a reply tonight which I will paste below. I explained what was happening and if I could send them in for exchange or if there were any options. I was pleasantly suprised and the reply says it all about their customer service.
Big thanks to Mindy from Clam Corp.
Mike,
Thank you for your inquiry and I apologize for the delay in getting back to you. We are answering all requests in the order in which they are received.
I am sorry to hear about your gloves, we can for sure take care of this for you. Could I please get your address so I can send you out a replacement pair of Ice Armor X gloves (8572) right away for you.
Thank you,
Mindy