Hi Jeff,

On 2/22/10 I filed a Discrepancy Report # NI.1149.10 at which time an email was sent to you stating the DR was submitted.
On 3/1/10 the Cartography Dept contacted you –
We are currently investigating your report. Please note that the Navionics survey boats surveyed to the 6 foot mark line, however we are investigating some additional sources for the depth contours in this region. We will contact you once we have fully investigated.
This process does take some time in order to verify and validate new source data before it can be added to our data base.
Best regards

Hi DTWH,

Unfortunately I have taken ill and have been out of the office. I have filed the report as I stated on 2/22/10, report # NI.1149.10. I will review this with the Cartography Team and our Product Manager upon my return to the office on Monday. Thank you again for allowing me this opportunity.

Your report number is NI.1149.10, filed on 2/22/10.

Hello Otis,

Thanks for taking the time to file your report and thank you for your kind words!

Sir, I really am attempting to get you resolve but in order for me to do this I need your contact information. I can report this issue with the details you have provided – “A large portion of Lake Vermillion, in Cook MN, that is uncharted on your 2009 premium chip. It is also uncharted on your 2010 premium chip. The entire area between Wakem up bay, and Niles Point is shaded in green with no plot lines. This entire area is charted on the lakemaster chip.”
Thank you again for giving me the opportunity to find you resolve.

I have reviewed your post today with Navionics Sales Manager and have been instructed to obtain your discrepancy report number in order for this matter to be looked into more closely. Could you also provide me with you chart code number? Thank you.

I will personally review this issue with the National Sales Manager and our Product Manager in order to find you resolve. Thank you for giving me this opportunity!

Hello Otis,

As posted earlier some of the wingdams were missed in the initial release of the 09 charts and then were corrected, please follow this link http://www.navionics.com/ReportProblem.asp in order for your issue to be clearly checked and for resolve to be had.

Hello

Mary-Ellen Broyer from Navionics, could you please give me the opportunity to resolve this issue you are experiencing? I am here to help!