Here’s my 2 cents. I bought a stowmaster for my hubby a few years ago. The first week we used it we were on LOW. My hubby had one on and I sprung into action, as I extended the net the handle took a perfect dive into the water( and THEY DO SINK) I still managed to land the fish but it was a little short. When we got back I contacted Stowmaster, explained what happened, and after a few chuckles, was told a replacement handle would be in the mail. It came the following day, NO CHARGE. I will never by another brand. The customer service with this company is outstanding!!!!!!!!!!!!!!!!!!!!!!!!