Yeah I think that I have been getting the run around so will check the cables first. And it also sounds like special tools are needed to get these rebuilt properly.
A problem I have now is that Cabelas Marine in Rogers has already taken it apart so will need someone with skills to put it back together. Plus side I can inspect the gears myself and see if I was getting snowed. Haven’t cleaned the gears up enough yet to see what is damaged if any.
Thanks for the replies.