Well I’m thinking it was because of Extreme Cold, we were -46c W/O the wind so was probably one of the coldest days I’ve been on ice, the good thing is, I Emailed Clam in am following day, and 6.hrs later the same day they Replied which I was Very Surprised so hats off to them, my tent is 2013 so over there WRRANTY coverage, but they are sending me Enough Plastipane to Repair my windows and will have Extra, so I was very happy on how they offered to help..
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