This post isnt to bash any companies products out there.. we all have our favorites, and there are lots of good decoys on the market. I like G&H better myself, but the price to invest in the numbers of decoys I hunt over.. lets just say it isnt going to happen.
Flambeau has been well known for chipping/peeling paint issues in the recent years.. years ago, the paint used to stick reasonably well.
Last year I added 4 more dozen Flambeaus to my spread. The new Masters Series Mallards looked really nice, the bodies were much more solid and better designed than the previous designed decoys. The decoys looked great, and I have had excellent results hunting over them… so far so good, right?
Well.. today I made my call to Flambeau when I started having chipped paint issues on the new decoys. These decoys have only seen about 6 trips out. The customer service rep stated that they have recieved very little problems for these decoys as of yet. They are issuing me a call tag to ship a few of the decoys to them(they pay the shipping), and they will inspect them, and ship me replacements for the entire batch of decoys I purchased(4 dozen).
If this is all completed in a good time frame, I will feel a lot better about the situation. As expensive as deocys have become, its great to see companies standing behind their products. I just about dropped Flambeau before I seen these new decoys last season, and I noticed they were much higher quality than the previous few years of very poor decoys. I wish I knew the customer service would have been so easy on decoys I already tossed out from the bad years.
I will post the results when all is said and done. I have some Teal and Woody decoys here also that I am going to send them samples of.. we’ll see what happens. It seems the customer service is going to be very painless considering the amount of money invested into the decoys.