Trouble with ulterra trolling motor

I’ve been having difficulty with my new Ulterra Trolling Motor. I was out fishing and it was working fine. We pressed power to turn it off and then we tried to use it again, pressed the power button the trolling motor would not deploy and the green light and the red light on the Ilterra stayed on. My i link remote control had a message on it saying motor not found and had an x through the prop symbol on the top of the i link. Then the eye link had a message saying motor error. I’ve tried repairing the i link and even tried holding down the button on the Ulterra which would cause the greenlight to continuously flash and then I turned it back on again.I also tried turning off the motor and then quickly pressing the power button three times with some of the troubleshooting websites indicate for a reset. I’m at a loss of how to fix the ulterra and it’s literally a month old. Any help would be much appreciated. Thanks guys

Might need to RE pair the motor with your remote: You have to press and hold the pair button on the motor head the entire time before and during the point you push “pair” on the remote. When properly paired, three beeps will let you know it connected with the remote.

Did you completely cut power to the TM. Turn off boat power (TM breaker as well) and restart your entire system?

Try disconnecting your foot pedal and see if works with just the remote. Sometimes foot pedal can cause an issue.

I’ve heard of guys having their remotes fail in the first hour of use (not a common issue but heard enough stories to know it CAN happen). Try to find someone with a similar system and use/pair their remote temporarily to see if it works.

Best case is if it’s new it’s under 2 year warranty. A good certified Minn Kota shop will have you back in no time!

Good luck. Sorry you have to go through this instead of fishing.