From my cold dead hands! You’ll have to pry my filter wrench away!
Never! Never, never, never will some pimply-faced, teenaged “technician” be allowed to change oil on any of my vehicles.
I haven’t just heard the horror stories as urban legends, I personally know two people who have had their vehicles ruined in the Quickie Change stall.
Person #1 was a co-worker and a good friend, this is about 10 years ago. The oil change kid at the local rapid oil change apparently used an impact wrench to loosen his oil plug. Sadly, he had the wrench in tighten instead of loosen direction and he had it jacked up to a lug-nut-busting 23,000 foot pound level. He ripped the threads clean out of the oil pan.
But wait, there was more. He didn’t own up to it. Guess who discovered the damage? Oil plug came out about 5 miles from the shop. It was a little hard on the engine to say the least. The manager was finally able to extract a confession out of the old change boy/twonk. It took almost 6 months of wrangling with the shop’s insurance company to get a settlement.
Person #2 is a friend of my wife’s. She dropper her SUV off at the local quickie change one morning and they shuttled her to work. Strangely, they did NOT call her to tell her the vehicle was done by 4:00, so she called the shop.
There had been an “unfortunate incident”. Her SUV had been “improperly placed on the hoist”. And it freaking fell off from a height of about 5 feet. Unfortunately, it fell in such a way that it knocked the vehicle next to it off the adjacent hoist as well, resulting in a 2 car pileup IN THE SHOP.
The second vehicle had smashed the controls for the overhead doors and was jammed in such a way that the vehicles could not be separated and removed without getting heavy equipment in. I saw pictures of this cluster-f##K. It took the shop several days to reopen and the vehicles sustained huge damage because they had to be dragged out using a giant forklift. What a mess.
The shop tried to duck liability claiming that the owners should simply treat this like any other collision and turn it in to their own insurance. Then their insurance company fought against writing off both cars as totaled and lowballed the value of the cars. It took almost a year to settle and get a replacement vehicle.
Sorry,but my luck is so bad, that I can assure you that I would be “that guy” sooner or later–the guy whose engine get’s torched by the QuickieChange kid and ends up spending half a year fighting an insurance company.
Grouse