I’m sure the people who have been going up there for years and following the rules feel this is an inconvenience.
Actually, in my experience the people with years of experience in the BWCA are the ones who are familiar with “Leave No Trace” principles and desire to see an increase in this education for every visitor. We understand that though this may be second nature to seasoned wilderness veterans, it’s necessary to introduce these guiding principles to new or less frequent visitors.
LNT education — whether via video or in-person with a USFS ranger, has been part of the BWCA permitting process for a while now, or at least it’s supposed to have been. Whether your outfitter in the past required you to watch the video probably depends on where and when you got your permit and who was working that day. Cooperation on this detail seems to be sporadic at best, unfortunately.