A brand new gun requires a break in period. I say a hand gun is not broken in untill it has 200-300 rounds fired through it. I purchased a S&W .40cal a few years back and it jammed several times untill I had a signifigant number of round through it. What is the “jam” you have. Fail to fire (pin mark on primer) but does not fire, fail to feed or a double feed (fails to eject spent casing and the new round from the magazine pops up and jams). Let me know what kind of jam you are having I can probable give your a solution.
Does the “jam” happen with a certain magazine? 99% of firearm malfunctions are due to magazine problems ie damaged or flawed magazines.