Shout Out to TUCR!

  • bullcans
    Northfield MN
    Posts: 2012
    #2170384

    All I can say is these guys truly have exceptional customer service and stand behind their products!

    If you’re ever on the fence about getting one of their rods,the staff and customer service will solidify you’re decision to get one. awesome waytogo
    Thanks John and Dan!

    Bearcat89
    North branch, mn
    Posts: 20813
    #2170426

    All I can say is these guys truly have exceptional customer service and stand behind their products!

    If you’re ever on the fence about getting one of their rods,the staff and customer service will solidify you’re decision to get one. awesome waytogo
    Thanks John and Dan!

    I do not own ant tucr rods, but great customer service is a awesome thing to hear about

    Dan Baker
    Posts: 943
    #2170435

    Thanks for the kind words! We really appreciate it!

    chuck100
    Platteville,Wi.
    Posts: 2666
    #2170551

    Great people to work with.

    MX1825
    Posts: 3319
    #2170570

    All my dealings with tucr have been nothing but positive. A great company that does business the right way. waytogo waytogo

    Hey
    Posts: 168
    #2170588

    100%

    It’s common to get an email from the owner of TUCR on weekends….

    I have messed up orders on 2 occasions and the owner has replied back to me within 2 hours both times. Both times on a weekend.

    Plus the rods are fantastic and I will be able to hand them down to my grandsons.

    Try and find another rod company like that. 13 fishing will never get close to any of the TUCR rods in quality and customer service.

    VMC/rapala just trying to flex the little guy out of the market.

    mahtofire14
    Mahtomedi, MN
    Posts: 11040
    #2170601

    100%

    Try and find another rod company like that. 13 fishing will never get close to any of the TUCR rods in quality and customer service.

    VMC/rapala just trying to flex the little guy out of the market.

    While I am 100% a TUCR guy, I think most of the custom rod companies out there make good quality rods. It’s not a contest of “Who makes the best rods” anymore. It’s more who makes the right rods for your tastes. This is also why customer service is so important these days. It can set the company above the others.

    bullcans
    Northfield MN
    Posts: 2012
    #2170609

    While I am 100% a TUCR guy, I think most of the custom rod companies out there make good quality rods. It’s not a contest of “Who makes the best rods” anymore. It’s more who makes the right rods for your tastes. This is also why customer service is so important these days. It can set the company above the others.

    Agreed and that was the real meaning of my post.
    The customer service aspect of TUCR

    mahtofire14
    Mahtomedi, MN
    Posts: 11040
    #2170615

    While I am 100% a TUCR guy, I think most of the custom rod companies out there make good quality rods. It’s not a contest of “Who makes the best rods” anymore. It’s more who makes the right rods for your tastes. This is also why customer service is so important these days. It can set the company above the others.

    Agreed and that was the real meaning of my post.
    The customer service aspect of TUCR

    Definitely. I was responding more to the post before my comment on that.

    fishthumper
    Sartell, MN.
    Posts: 12103
    #2170744

    Rather or not 13 fishing will get to the quality of TUC or not, only time will tell. I have my doubts and don’t believe they can do so with a rod make in the US. As far as matching TUC service. No way can they match that. I’ve probably purchased 6-8 rod from TUC over the years and have had nothing but great customer service from them.

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