I bought an Avid in February. While fishing in May, I was pulling a fish along side the boat, the rod tip hit my arm and snapped in two places. Of course I forgot to register the rod after buying it. I went through the process of making a claim and expected to pay the replacement fee plus shipping. They called me this morning and are going to replace it for $25 no questions asked. Not only are they great rods, they treated me better than deserved. Really impressed.
IDO » Forums » Fishing Forums » General Discussion Forum » Shout-out to St Croix Rods
Shout-out to St Croix Rods
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June 10, 2020 at 9:41 am #1948901
I agree.. I have worked with Dan a few times. More than I want to admit.. haha..
I have never had anything but a good experience with them. You do not have to register the rod. It goes of the # on the blank. They know where it came from with that #. In addition they offer a great deal to upgrade rods as well and will give you a credit for retail cost on those rods if they break and you want to move up to a better one.
June 10, 2020 at 9:52 am #1948905x3, I bought a St. Croix second hand off of IDO, broke it a year later by a buddies user error and sent it in with like $50 and had a new one in no time. Love my St. Croix’s!
June 10, 2020 at 10:12 am #1948911Few years back I broke a Premier rod. Sent in for repairs fully expecting to pay, low and behold they didn’t charge me for the repairs, just the shipping. Now that’s one reason I spend the money on St. Croix rods. Also broke a very nice AVID rod that I had purchased used. I sent it in, and they called me and said “for $60.00 we can get you a Legend Tournament crankbait rod”. I am very pleased with their customer service.
June 10, 2020 at 10:45 am #1948921Nice to know. I just sent in a form and pictures yesterday. Had what turned out to be a 8 year old Mojo Bass rod break while swinging in a small bass – not sure what caused the break ( I have done that 100’s of times on that rod ) It may have picked up a nick in the blank somewhere along the way. I have requested to change the replacement to a different model ( Same Cost ) I hope they do that – If not I’m fine with the same model replacement. I should be hearing from them soon. I did not even know that every since 2001 they have put a S/N on each rod.
June 16, 2020 at 10:49 am #1950434I just received my replacement rod today. It only took a week from the day I emailed the form till it was at my door step. They even replaced the broken rod with a different rod within the same model lineup that I requested. I’ve managed to break a few different rods over the years and St. Croix has always been one of the best companies to deal with.
SylvanboatPosts: 992June 17, 2020 at 8:01 am #1950675I received my Legend Tournament rod yesterday. It was my second time dealing with St Croix warranty program over the years. Was easy and slick. I just take it to Scheels, give them $20 for S&H and it is taken care of. The first time I went through St. Croix directly and had to figure out packaging,. highly recommend going through Scheels. Zero monkey work.
ClownColorInactiveThe Back 40Posts: 1955June 17, 2020 at 9:02 am #1950690Good to hear. I love good companies and have heard nothing but good things from them.
What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.
Thanks
CCJune 17, 2020 at 9:09 am #1950691St. Croix Rods is having a Virtual Customer Appreciation Day starting tomorrow.
June 17, 2020 at 10:15 am #1950715Good to hear. I love good companies and have heard nothing but good things from them.
What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.
Thanks
CCFor the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF
This is assuming “mid range” means $100-150.
ClownColorInactiveThe Back 40Posts: 1955June 17, 2020 at 10:51 am #1950734<div class=”d4p-bbt-quote-title”>bob clowncolor wrote:</div>
Good to hear. I love good companies and have heard nothing but good things from them.What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.
Thanks
CCFor the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF
This is assuming “mid range” means $100-150.
Very nice. Thanks and I’ll give it a gander.
…and yes, $100-150 is about all I’ll spend on a rod.
June 17, 2020 at 11:20 am #1950747I received my Legend Tournament rod yesterday. It was my second time dealing with St Croix warranty program over the years. Was easy and slick. I just take it to Scheels, give them $20 for S&H and it is taken care of. The first time I went through St. Croix directly and had to figure out packaging,. highly recommend going through Scheels. Zero monkey work.
I did not even need to bother with a return. I just had to email the form and several pictures of the rod. They do have you cut the rod in 1/2 and show that in a picture. Mine was a old rod well out of warranty – It may be a different process on rods that are within warranty
June 17, 2020 at 11:22 am #1950749<
What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.Thanks
CCFor the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF
X2 on the Eyecon series. I have several. I use the 7’6 model as I like to get my line as far away from the boat at possible.
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