Shout-out to St Croix Rods

  • Tom Albrecht
    Eau Claire
    Posts: 537
    #1948891

    I bought an Avid in February. While fishing in May, I was pulling a fish along side the boat, the rod tip hit my arm and snapped in two places. Of course I forgot to register the rod after buying it. I went through the process of making a claim and expected to pay the replacement fee plus shipping. They called me this morning and are going to replace it for $25 no questions asked. Not only are they great rods, they treated me better than deserved. Really impressed.

    buschman
    Pool 2
    Posts: 1750
    #1948901

    I agree.. I have worked with Dan a few times. More than I want to admit.. haha..

    I have never had anything but a good experience with them. You do not have to register the rod. It goes of the # on the blank. They know where it came from with that #. In addition they offer a great deal to upgrade rods as well and will give you a credit for retail cost on those rods if they break and you want to move up to a better one.

    BigWerm
    SW Metro
    Posts: 11556
    #1948905

    x3, I bought a St. Croix second hand off of IDO, broke it a year later by a buddies user error and sent it in with like $50 and had a new one in no time. Love my St. Croix’s!

    Paul D
    Roseville
    Posts: 179
    #1948911

    Few years back I broke a Premier rod. Sent in for repairs fully expecting to pay, low and behold they didn’t charge me for the repairs, just the shipping. Now that’s one reason I spend the money on St. Croix rods. Also broke a very nice AVID rod that I had purchased used. I sent it in, and they called me and said “for $60.00 we can get you a Legend Tournament crankbait rod”. I am very pleased with their customer service.

    fishthumper
    Sartell, MN.
    Posts: 11893
    #1948921

    Nice to know. I just sent in a form and pictures yesterday. Had what turned out to be a 8 year old Mojo Bass rod break while swinging in a small bass – not sure what caused the break ( I have done that 100’s of times on that rod ) It may have picked up a nick in the blank somewhere along the way. I have requested to change the replacement to a different model ( Same Cost ) I hope they do that – If not I’m fine with the same model replacement. I should be hearing from them soon. I did not even know that every since 2001 they have put a S/N on each rod.

    fishthumper
    Sartell, MN.
    Posts: 11893
    #1950434

    I just received my replacement rod today. It only took a week from the day I emailed the form till it was at my door step. They even replaced the broken rod with a different rod within the same model lineup that I requested. I’ve managed to break a few different rods over the years and St. Croix has always been one of the best companies to deal with.

    Sylvanboat
    Posts: 982
    #1950544

    Some my Premier rods are over 30 years old and still work fine.

    joe-winter
    St. Peter, MN
    Posts: 1281
    #1950675

    I received my Legend Tournament rod yesterday. It was my second time dealing with St Croix warranty program over the years. Was easy and slick. I just take it to Scheels, give them $20 for S&H and it is taken care of. The first time I went through St. Croix directly and had to figure out packaging,. highly recommend going through Scheels. Zero monkey work.

    ClownColor
    Inactive
    The Back 40
    Posts: 1955
    #1950690

    Good to hear. I love good companies and have heard nothing but good things from them.

    What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.

    Thanks
    CC

    joe-winter
    St. Peter, MN
    Posts: 1281
    #1950715

    Good to hear. I love good companies and have heard nothing but good things from them.

    What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.

    Thanks
    CC

    For the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF

    This is assuming “mid range” means $100-150.

    ClownColor
    Inactive
    The Back 40
    Posts: 1955
    #1950734

    <div class=”d4p-bbt-quote-title”>bob clowncolor wrote:</div>
    Good to hear. I love good companies and have heard nothing but good things from them.

    What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.

    Thanks
    CC

    For the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF

    This is assuming “mid range” means $100-150.

    Very nice. Thanks and I’ll give it a gander.

    …and yes, $100-150 is about all I’ll spend on a rod.

    fishthumper
    Sartell, MN.
    Posts: 11893
    #1950747

    I received my Legend Tournament rod yesterday. It was my second time dealing with St Croix warranty program over the years. Was easy and slick. I just take it to Scheels, give them $20 for S&H and it is taken care of. The first time I went through St. Croix directly and had to figure out packaging,. highly recommend going through Scheels. Zero monkey work.

    I did not even need to bother with a return. I just had to email the form and several pictures of the rod. They do have you cut the rod in 1/2 and show that in a picture. Mine was a old rod well out of warranty – It may be a different process on rods that are within warranty

    fishthumper
    Sartell, MN.
    Posts: 11893
    #1950749

    <
    What you all recommend as a good lindy rig rod from them? I’ll be using a president reel if that matters. I prefer mid range $$$.

    Thanks
    CC

    For the money…… their Eyecon series is good. For Lindy… depending if you like a 7′ or 7’6″ … try model # ECS76MLXF or ECS70MLF

    X2 on the Eyecon series. I have several. I use the 7’6 model as I like to get my line as far away from the boat at possible.

    .

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