A little positivity never hurt anyone, so I thought I’d post this. Been trying to find a way to mount my Helix 5 to a late 90s snowmobile. There is next to no room to mount on the handlebars, and mounting to the plastic dash doesn’t seem like a viable option, so I started researching reservoir mounts. Looked like everything Ram had was Type B mounts, but they recommend a Type C for that weight. Feeling out of ideas, I decided to contact Ram through email, explained my situation, and asked for other options. Within literally 4 minutes I had a page and a half email explaining that a Type C mount was necessary, they have several other options, and to measure my reservoir and get back to them and they’d find the right one for me. Of course, my sleds are at the lake so I can’t get a measurement, but I was still amazed at how quickly they responded. In the days of no customer service, or a 16 year old that has no idea about the products on the shelves, it’s nice to have service that goes above and beyond. They definitely earned my business today.
October 9, 2020 at 5:06 pm
#1978524
