I see both sides here too, but hate the ‘mic drop’ garbage that happens anytime a mod posts, always comes off as a bunch of grown men browning their noses.
Another thing, I bet it’s a lot easier to clean a zipper like that after it’s been cutoff the canvas and removed from the zipper tracks.
It seems like James followed up with Otter about this though(unless it was the other way around), which is a pretty cool move. Instead of just coming in and trying to stomp the guy out for his bad experience with a sponsor of the site/show, that seems legit.
Me personally, I have had nothing but good experience with my otter, the 3 times I get to use it every year are always positive :(.