Onix 10 Troubleshooting

I bought a new boat recently that came with two Onix 10 units. One on the bow, one console. The bow one is not a touch screen, the console one has a touch screen. There is an ethernet hub as well which appears to have both units, the terrova, and the 360 ducer hooked into it. I’m not too knowledgeable on how everything works yet, but I assumed it worked for the previous owner so I have not messed with any of the rigging aside from unplugging cords from the back of either unit.

My console Onix locks up whenever I try and turn it on. It hangs shortly after hitting the power button. However, if I remove the ethernet cord it will power on just fine. I thought it might be because they had never been updated, so I took the time to update both units to v3.300. Same problem with the console unit after updating. I restored factory settings as well with no change.

If anyone has any ideas I’d appreciate the help

Try a different port in the hub. I have seen those hubs go bad.

I tried a different port on the hub, along with some other steps someone else recommended to me. Seems to turn on fine now. Tried 3 times and it never hung up so hopefully that’s fixed now.

Now I have problems with networking. My console unit doesn’t detect anything. My bow unit will connect with the i pilot but neither have the option for the 360 ducer anymore.

Does anyone know of a good guide somewhere I can look at to get networking setup properly?

could be a voltage/ connection issue. they require a good supply voltage and heavy gauge wiring. There is a humminbird page on BBC thats full of info and tips.