I haven’t bought a vehicle since 2008, but the FW and I are shopping. What’s the deal with “no haggle” dealerships (e.g. Walser, Village Chevrolet)? Do they really not negotiate on their prices? I’m not a big fan of negotiating, but I’m also not a big fan of paying more than I should. 
They haggle instead on the trade in.
IMO it should not matter what your buying the old vehicle value should be the same.
Consider me weird but kind of enjoy haggling. Got to do your research ahead of time and find out what a good fair price is for the vehicle. I think the goal like you said isn’t to screw the dealer, and not let them screw you either.
FWIW did not have a very good experience with Friendly Chev. Not so much the buying process but stuff that came up after the fact.
They haggle instead on the trade in.
IMO it should not matter what your buying the old vehicle value should be the same.
X2. I would also utilize online sites like cargurus.com
Good luck.
FDR
I have done a no-haggle, but I worked with the bank officer at my local bank to get a true valve. I told him want the price was and it work out to be a reasonable price for the dealer and me. You should do some leg work.
Good luck!!
No haggle is complete BS. If you offer $1 less than sticker they will take it right? If you offer $10 lower than sticker they will take it right? Somewhere between $1 and 10,000 you will find their mark, I don’t care what they say is or isn’t no haggle. Good luck!
I too love to haggle, the best thing is if they don’t give you your asking price, you simply get up and walk out…I’ve been pulled back by my arm before… just don’t car shop when you’re desperate and must close a deal that day..
It get tricky with “no haggle” pricing. They usually beat you up on a trade if you are planning to go that route. I have bought 2 vehicles from the same dealership that states no haggle. First one they dropped they price in order to make the deal (no trade, late at night, Friday, end of the month). The second one we paid what they had it listed for and got a little less than we were hoping for our trade.
One of the things I have learned to look for when buying a vehicle (used) is look at the oil change sticker. That’ll be a good indication as to how long they have been sitting on it and might be more apt to move on the price of its been in inventory for a while.
I recently bought an almost new F-150 from Apple Ford. They also do a no haggle pricing strategy. I love to haggle, IMO it makes it a more personable experience for the buyer. I traded in my old truck and I did exactly what Joe said, just thank them for their time and walk away. I was immediately pulled back and asked what it took. I told them the price I needed for my old truck and the price I wanted for the new one. I was again explained that they didn’t haggle on prices so I thanked them again and began to walk. He then offered to offset the price of the new one with a higher trade-in value to meet where I needed to be. I shook his hand and off we went with a new truck.
The buying experience was good, it was their 30 day warranty that killed me. When we looked at the truck I could smell coolant. I was explained that they topped it off and probably spilled a bit in the process, fair enough. After a week I noticed the connector by the thermostat leaked. Brought it in and they tried to charge me for the repair while under the 30 day warranty (which also covered an on-lot even trade in the first 30 days). I told him I wouldn’t pay and that I was going to go pick another truck off the lot. After them trying to convince me otherwise in a very rude manner, they decided to cover the fix.
Long story short, stand your ground. If you think the price is too high, tell them where you NEED(not want) to be to take it home that day. Most dealerships pay their sales people on commission, they will go to bat for you if they reasonably believe you will take the vehicle at a stated reasonable price.
Yup, dealt with walser for my example. Just the same as Merican. Just be able to walk key for me is keep the sales guy standing.
For me I did price out other trucks and other dealerships before going in there and found their prices at the time and for the truck I wanted about par to every other dealership.
I ended up getting a deal on the accessories which I only got the step bars put on for nothing. They gave me 2k higher then I got other places on my trade.
Couldn’t walk from that deal.
Ralf, I used carguru to help me locate what I was looking for. After 4 weeks of looking I found what I wanted and talked to the sales person via email.
I didn’t like the fact that the fine print said the advertise price included a trade in of a 2009 or newer, with less then x amount of miles on it. They gave a $1,000. discount.
The only reason they did this was to be lower in listed price then the competition. But I still talked to the salesman.
It was a Thursday night and after seeing the CarFax, I wanted to buy it. Emailed the sales person I was coming for a test drive and asked if there would be someone there for the paper work after closing because I would only have 45 minutes before they closed. The sales person said they close at 6…firm.
THEN he said they hadn’t put new shocks and tires on it anyway…
I was dealing on this truck for far too long for him to tell me this that late in the game.
Then Friday morning I thought of Dave Marquart in Chippawa Falls. I text message Dave and asked for his used truck salesman to call me. I wanted to buy a used truck that night if they had what I wanted. That was at 11 am.
Buy 2 pm, arrangements were made to go over and take a look at a truck that was 2 years newer then what I first looked at.
The staff stayed over an hour past closing to complete the paper work. I had them add a bug deflector. That held me up from taking it home that day.
The following Tuesday, they DELIVERED my new to me truck to my home.
Sure it’s a drive if I want service from them, but I don’t have to go there if I chose not to. In fact, when I sent a picture of my new truck in a email to the first sales person, he responded by saying I could have my truck service at their facility. (yeah right)
I’ve had good service from Corey Waller at Hastings Ford, but I have never had service like this before. My only regret is that I didn’t start there. I could have saved a ton of time!
I don’t know what your looking for Ralf, but you might want to give them a chance. Sales 715-575-3336 ask for Brian…but and of their people will take care of you.
my understanding is that GM/Chevy took uncle sams bailout money (big reason im a Ford fan not a GM fan) and are now owned by the U.S. government more or less and this is the reason for their change in policy. Please correct me if I am wrong.
Aaron Berg is also a great salesman at Marquardt, I’ve bought multiple new vehicles from him. He is straight forward while being very professional.
wanting to research more on my own I found this article which claims, basically that all auto makers benefiting from government money. Maybe I need to change my views. I like Ford for their quality over GM as well as their business tactics but still…
http://www.chevyhardcore.com/news/editorial-did-ford-take-bailout-money-too-yes-they-did/
I’d drive down 35 to Faribault and see Browns. Best place ever to buy a vehicle.
No such thing as haggle free fixed pricing unless all the dealers for that brand do it like Saturn. For a few dealers to say they have fixed pricing is ridiculous and only plays to the ignorant and those too shy to haggle. As long as their prices are not too far out of line then its a good option for those that dont haggle. I could send you to a great Chevy salesman on the east side but I’m sure that’s too far for you.
Would agree with what’s said about negotiation tactics in “no haggle” dealerships, being willing to walk is the key. From what I’ve been told, the salespeople get comped on volume plus survey results, so they want to make sure you leave happy.
Only thing I’ll add is that the advertised no haggle prices are only OK, might be lower than other dealerships that are openly willing to move on price but only low enough to make it feel like you’re getting a decent deal. They definitely have room to move if you approach it as has been mentioned.
I will say that I’ve had good luck with the service and parts at Village Chev (no purchases there) and leased my last vehicle at Morries 394 Hyundai, who did come down from their advertised lease price by about 10-12%, but their service has left a bit to be desired. Good luck with what you decide.
I walked into a Honda dealership several months ago and found a nice 2015 holdover the wife liked. List price was 25k and change. We settled on 21k out the door. I’ll actually tell you how I did it too. who knows if this is what convinced them to let me have it for that price but I went onto Edmunds.com and found the car I wanted. On that site they have a feature which offers for you to print out basically a coupon that says this car will be sold to you at this price if you bring this into the dealership. Well I found one for a car in Colorado that showed that model car being offered for 21k and I basically sat and convinced the salesman that yes, in fact, I would be willing to get on a plane and get this car from Colorado or he could sell it to me right here and now. We got the car. Truthfully, I didn’t have to put up too much of a fight with the guy. he had to excuse himself a few times and go ask his manager for permission but in the end we got what we wanted and saved ourselves over 4k off the asking price.
“Would agree with what’s said about negotiation tactics in “no haggle” dealerships, being willing to walk is the key. ”
x2
Ill share some advice I received about negotiating from my buddies father who is a very successful banker. He said a lot of things but what I remember is that you must always be willing to walk away. If you are not willing to walk away you have lost already. The other thing he said was to be nice and respectful. he said, “you can always be a jerk and be rude but once you do you can never go back. If you remain respectful, even while engaging in open disagreement, you can salvage the negotiation. If you act like a d*** than you are always a d*** and you cant take that back”.
“you can always be a jerk and be rude but once you do you can never go back. If you remain respectful, even while engaging in open disagreement, you can salvage the negotiation. If you act like a d*** than you are always a d*** and you cant take that back”.
I had this exact case happen when selling my last ATV. The guy was just plain rude to me and kept telling me how bad of a shape it was in because he heard the driveshaft clunk (which all Sportsman owners know is normal). After him beating me up on my ability to maintain and clean a machine, I politely asked him to leave before he could even lowball me. I thought maybe I was just taking it personal, but my neighbor who overheard even told me how rude he was being to me. Why would someone want to come down on price if you are a complete dingbat to them? I had it priced very low to begin with and sold it to a gentlemen not more than an hour later at my asking price.
my understanding is that GM/Chevy took uncle sams bailout money (big reason im a Ford fan not a GM fan) and are now owned by the U.S. government more or less and this is the reason for their change in policy. Please correct me if I am wrong.
Ok, you’re wrong and I’m correcting you. 
The Treasury Department had control of what ended up being something like 60% of GM’s stock after the bankruptcy proceedings in 2009 and the “bailout”. Although I put quotes on the politically-loaded word “bailout” because to me, when you’re getting ownership of something in exchange for money…
The Treasury Department started a slow selloff of these shares and they completed the selloff by selling their last stake in late 2013.
There was a lot of, again, predictably politically loaded debate on weather or not the Treasury lost or made money on this deal. Profiting on the stock was never the stated goal going into the deal, so I’ve never been clear on why this suddenly was the goal after the sale. The point was to save hundreds of thousands of jobs at GM and at suppliers in the US. Whether or not the Treasury “made” or “lost” money on this deal depends on what you want to count: Just the stock buy/sell price, or the raw $ value of taxes generated by GM and all the workers who worked and now continue to work at both GM and every supplier to them.
Grouse
He then offered to offset the price of the new one with a higher trade-in value to meet where I needed to be. I shook his hand and off we went with a new truck.
This is the main way to negotiate. Thing to remember, what do you care if they take money off the new one or add it to your trade. Figure out your acceptable “net” before walking in.
The other way from crappie above works. Bring a documented matching price and let them talk. I’ve both succeeded and failed at this one. Either way I always got them talking about doing something different with the advertised price. As well stated, be willing to walk. There’s always another car out there.
Last thing, I know you’re on my side of town. If you want a referral at Village Chev send me a PM. Got my 2014 Silverado there and would go back to the same guy.
Any dealer that sends people away at 6pm, because they are closing… WOW !!! Our Dealer Principal couldn’t fire that person quick enuff ! 
G.. I asked prior if someone could stay so I could buy the vehicle. That’s when they told me they wouldn’t stay AND it wasn’t ready (after 14 work days of talking to him).
I’m going to bet that if I walked into your dealership 45 minutes before close and wanted to close a deal, your sales staff would figure out a way to take my money even if they needed to stay late.
My hours didn’t match with theirs (all week).
Bottom line? They weren’t hungry enough to take my money and I found someone that actually helped me spend it. I’m sure my salesman and paper work fella had a cold dinner that night.
Hopefully I didn’t take your comment wrong and if I did…please disregard the above.
Our Dealer Principal couldn’t fire that person quick enuff !
Opps… LOL!
<div class=”d4p-bbt-quote-title”>Merican Eagle wrote:</div>
He then offered to offset the price of the new one with a higher trade-in value to meet where I needed to be. I shook his hand and off we went with a new truck.This is the main way to negotiate. Thing to remember, what do you care if they take money off the new one or add it to your trade. Figure out your acceptable “net” before walking in.
The other way from crappie above works. Bring a documented matching price and let them talk. I’ve both succeeded and failed at this one. Either way I always got them talking about doing something different with the advertised price. As well stated, be willing to walk. There’s always another car out there.
Last thing, I know you’re on my side of town. If you want a referral at Village Chev send me a PM. Got my 2014 Silverado there and would go back to the same guy.
I’ll agree, my last 2 times in a dealer this spring that was my strategy. One was trying to trade my pickup, they offered $18,000, the one I wanted was $27,500. I wanted to trade vehicles and pay $4,000. I was pretty set on that, and they weren’t willing to meet it. I was actually offended by the offer they gave me on my trade-on. They would have turned around and sold it for about $26,000. I was giving them the chance to move inventory and make a little bit of money.
We ended up switching ideas and trading my wifes car for a Chevy Equinox. I was willing to trade and pay $2,500. It didn’t make a difference to me if they sold me the equinox for $10,000 and offered us a trade in for $7,500 or sold it to us for $12,000 and offered us a trade in for $9,500. I was only going to pay $2,500, I don’t care how we get there.
Any dealer that sends people away at 6pm, because they are closing… WOW !!! Our Dealer Principal couldn’t fire that person quick enuff !
we purchased our car near closing time. I think it was close to 9:30 at night before we left with the car and closing time was at 6pm. staff wanted the sale on that one.
Well, they’ll haggle, though it went quickly and was less painful than other vehicles I’ve bought. After a bit of a tantrum by their finance guy, I walked out with a smoking interest rate and a good price!
Tahoe.jpg
Great looking Tahoe. What size engine you got in that bad boy and she all ready to tow some toys around? 
Welcome to the land of Awesome GM trucks!!!!!!!!!!!! What’s next, a Glock?? lolol
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