Minnkota Ipilot Link Remote Issue

Had the same thing happen, been using it without that piece for a year and a half with no problems.

I would give them a call. My old iPilot remote had rubber coming off and they sent me a new one and I was able to keep the old one which still worked as well. It was nice to have a backup. It not like you are ripping them off. The product failed.

85lund wrote:

I would give them a call. My old iPilot remote had rubber coming off and they sent me a new one and I was able to keep the old one which still worked as well. It was nice to have a backup. It not like you are ripping them off. The product failed.

That would be ideal. I figured they would want the old one back and then send me a refurbished one. If they let me keep the old one then there is no risk to me.

thx!

Update: Finally got around to calling them today. They can’t repair this simple issue and are replacing the whole unit. They are asking me to send in my old one though.

JasonP wrote:

Update: Finally got around to calling them today. They can’t repair this simple issue and are replacing the whole unit. They are asking me to send in my old one though.

Call them back and ask their turn around around time…..you don’t want to give up a functioning remote to wait a month or longer till they can get you a replacement.

I think it’s pretty common, mine has been with out that for two years. I would guess your new remote will do the same thing, but a fresh remote with a new battery is nice.

Sorry I didn’t explain well. They are sending me out a new one in 2-3 days and I can keep my old one until the new one arrives. So that’s good.

I asked if they would be sending me a new or refurbished one and he said they don’t repair them… so the replacement will be new. Not sure why they want the old one back then. Just to make sure I’m not screwing them I guess.

Seems like a crappy design when they are replacing the whole unit for a molding issue.