When Marcum sends your unit back to you do they send an E-mail or a phone call letting you know its on its way back to you?? Thanks
dld24
Posts: 347
IDO » Forums » Fishing Forums » Ice Fishing Forum » Marcum repairs
When Marcum sends your unit back to you do they send an E-mail or a phone call letting you know its on its way back to you?? Thanks
Cant hurt to call and ask. I think all repairs are done in less than a week.
They say they will but mostly never. I would just call them after the time promised.
When I got my first one that was delivered damaged Marcum actually called me to let me know what was going on with mine. I have nothing but good things to say about Marcums and the customer service you get with them.
On mine the on and off button does not work. . But my location hampers anykind of customer service so I just bought rechargeable batteries and change out every trip. . .
Timo
Their service is great. I dropped off my LX-5 that was 7 years old and paid to have it shipped back to me. A brand new unit arrived 5 days later for $80. I call that stellar service!!!
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