MarCum registration issue

  • Chris Schoblocher
    Posts: 53
    December 22, 2017 at 4:32 pm #1737683

    I just got my MarCum Recon 5+ in the mail today and I tried to register it online and when I put in the serial number it tells me it was entered wrong or is not valid. I checked and rechecked and tried both 0 and O and it wont work. Has anyone else had this issue? I guess I will have to call them and do it Tuesday.

    dandorn
    M.I.N.N.E.S.O.T.A.
    Posts: 3239
    December 22, 2017 at 5:10 pm #1737688

    Maybe try it without the o or 0.

    Worth a shot.

    Dan
    Southeast MN
    Posts: 4050
    December 22, 2017 at 5:19 pm #1737691

    I actually just registered a 5+ the other day and it worked pretty well, although I know what you’re talking about because I played that 0 or O guessing game.

    I did have to e-mail their customer service about a different matter and they got back to me within a few hours so maybe give that a shot.

    Chris Schoblocher
    Posts: 53
    December 22, 2017 at 6:10 pm #1737703
    dandorn wrote:

    Maybe try it without the o or 0.

    Worth a shot.

    Kinda hard to do that when there are several throughout the serial number.

    Fishtrekker
    Land of 10,000 Lakes
    Posts: 113
    December 22, 2017 at 9:12 pm #1737743

    Chris,

    Send them a email at [email protected] with the serial number and a copy of the receipt and they will get it registered for you.

    Todd Henneberg
    Boyd, MN
    Posts: 90
    December 22, 2017 at 10:07 pm #1737763

    I’m trying to the serial number for my shuttle, anyone able to point me in the right direction?

    dandorn
    M.I.N.N.E.S.O.T.A.
    Posts: 3239
    December 22, 2017 at 10:18 pm #1737766
    Chris Schoblocher wrote:

    I just got my MarCum Recon 5+ in the mail today and I tried to register it online and when I put in the serial number it tells me it was entered wrong or is not valid. I checked and rechecked and tried both 0 and O and it wont work. Has anyone else had this issue? I guess I will have to call them and do it Tuesday.

    I just tried to register mine and I got the same message…

    I have 4 0’s in my serial #

    poomunk
    Galesville, Wisconsin
    Posts: 1517
    December 22, 2017 at 11:09 pm #1737772
    Fishtrekker wrote:

    Chris,

    Send them a email at [email protected] with the serial number and a copy of the receipt and they will get it registered for you.

    This. Had same problem and I emailed them and they were able to register for me the next day.

    Fishtrekker
    Land of 10,000 Lakes
    Posts: 113
    December 23, 2017 at 12:56 am #1737781

    There is no serial number for the shuttle. email them your proof of purchase and you should be taken care of.

    Todd Henneberg
    Boyd, MN
    Posts: 90
    December 23, 2017 at 9:58 am #1737839

    Am trying to email warranty but won’t let me passed registered product. Guess I’ll have to take another route.

    Chris Schoblocher
    Posts: 53
    December 23, 2017 at 4:21 pm #1737914
    dandorn wrote:

    I just tried to register mine and I got the same message…

    I have 4 0’s in my serial #

    Maybe they are having site issues. Ill try agian after the holiday and see if it works otherwise Ill call them and get it taken care of. I know I have not had issues with Marcum customer support in the past so I hope it is still good.

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