Marcum parts

  • stevenoak
    Posts: 1719
    April 9, 2023 at 9:20 am #2194615

    I folded open my VS825sd open yesterday. One of the hinges exploded. Of all the days it was done in zero weather. It was 70 degrees in the basement. Have heard stories of Marcum’s customer service. Is e mail or dial up a 2-hour movie and call customer service and wait on hold the way to go. I would hope their call load would be on the down swing. My LX5 are this both 15 years old with no issues, I can’t complain.

    stevenoak
    Posts: 1719
    April 9, 2023 at 8:36 pm #2194693

    Thanks, think I’ll replace both for that price.

    Joe Dirty
    Big Lake
    Posts: 167
    April 10, 2023 at 2:09 pm #2194854

    I’ve always had great luck with Marcum. Had a couple minor issues with my M5 and they have always been johnny-on-the-spot. I haven’t called in tho, all web requests

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