Lund dealer workmanship

Was fishing this morning and pulling in my Terrova when I caught a spark out of the corner of my eye.
I attached pics so you can see. They installed my wiring harness in my 2019 Impact.
They left exposed wires right next to each other that have ultimately started rubbing together ( can’t believe it took this long)
I went out 61 times last year and have been out 34 times so far this year. It just seems that they would have done a more thorough job. The wires and plastic had melted and fused together – can’t believe it didn’t fry something. Anyway, guess if you want it done right do it yourself.

Attachments:

1. 

   trolling-motor-wiring-2.jpg
   

pics?

Umy wrote:

Was fishing this morning and pulling in my Terrova when I caught a spark out of the corner of my eye.
I attached pics so you can see. They installed my wiring harness in my 2019 Impact.
They left exposed wires right next to each other that have ultimately started rubbing together ( can’t believe it took this long)
I went out 61 times last year and have been out 34 times so far this year. It just seems that they would have done a more thorough job. The wires and plastic had melted and fused together – can’t believe it didn’t fry something. Anyway, guess if you want it done right do it yourself.

Umy wrote:

Was fishing this morning and pulling in my Terrova when I caught a spark out of the corner of my eye.
I attached pics so you can see. They installed my wiring harness in my 2019 Impact.
They left exposed wires right next to each other that have ultimately started rubbing together ( can’t believe it took this long)
I went out 61 times last year and have been out 34 times so far this year. It just seems that they would have done a more thorough job. The wires and plastic had melted and fused together – can’t believe it didn’t fry something. Anyway, guess if you want it done right do it yourself.

Attachments:

1. 

   ing-motor-wiring-1.jpg
   

for whatever reason pics are a pain for me on this website

So is pic-1 the before, and pic-2 the after? Or, are we looking at 2 different splices?

HRG

Sorry, the pic with the yellow is the dealer job.( trolling motor wiring 1)
The other pic is my job – first stage is the waterproof shrink connector on the red wire. then I covered them both with the black shrink wrap ( that’s the stage the black wire is at)
I need to do ONE thing at a time when online…….

Umy wrote:

Sorry, the pic with the yellow is the dealer job.( trolling motor wiring 1)
The other pic is my job – first stage is the waterproof shrink connector on the red wire. then I covered them both with the black shrink wrap ( that’s the stage the black wire is at)
I need to do ONE thing at a time when online…….

HRG

Good looking repair, better than a lot of shops currently.

Yeah, it amazes me how you walk away from that thinking “job done…..”
PLUS, I get to use my new heat gun and buy assorted shrink wraps – almost as good as buying new lures

Good job fixing.

Maybe not as severe but I took mine in for 20 hour service (oil change, etc). I took it out fishing for a few hours and came back home.

A few days later I pulled the cowling off the outboard. It was over 1 quart low and the so-called mechanic shoved an empty potato chip bag under the wiring.

I didn’t mind the bag as much but not making sure they filled up the engine properly set me off.

Quite a conversation with the dealer after that. Never went back. And yes I should have checked it before using it.

Wow, that is AMAZING!
I just retired and supervising people is NOT something I miss. HArd to find good help that’s for sure.
Sent the photos to my sales rep with a little message about doing due diligence. Doubt I’ll hear back

Different industry entirely but surprising to me…

A coworker is a long time Twins season ticket holder and was asked to respond to a satisfaction survey by the team. He responded very negatively. Later that day he got a call from Dave St. Peter to discuss his responses. No commitment from St. Peter to quickly resolve the issues the team is facing but he at least listened.

Umy wrote:

PLUS, I get to use my new heat gun and buy assorted shrink wraps – almost as good as buying new lures

Wait until you start accumulating different colors, diameters, shrink rates, with & without sealant, etc,,,,,

HRG

Attachments:

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   heat-shrink.jpg
   

Brad Dimond wrote:

Different industry entirely but surprising to me…

A coworker is a long time Twins season ticket holder and was asked to respond to a satisfaction survey by the team. He responded very negatively. Later that day he got a call from Dave St. Peter to discuss his responses. No commitment from St. Peter to quickly resolve the issues the team is facing but he at least listened.

Wow, I am impressed he got a call. Twins need all the positive public input they can get. I always operated under the “underpromise” and “over deliver” premise. Do a good job, quickly, with communication and follow up. Make sure they tell their friends they had a GOOD experience. Every little bet helps to build a solid reputation. Success is almost a given when you have a good rep.

Hot Runr Guy wrote:

<div class=”d4p-bbt-quote-title”>Umy wrote:</div>
PLUS, I get to use my new heat gun and buy assorted shrink wraps – almost as good as buying new lures

Wait until you start accumulating different colors, diameters, shrink rates, with & without sealant, etc,,,,,

HRG

Excellent, I have several small Plano boxes just looking for something to be filled with!!