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Al, this isn’t a static situation. When something goes wrong a proactive company like Lowrance does something about it.
Lowrance customer service wait times are down to a couple minutes, they have increased their factory warranty on the new HDS units to two years from the previous one year. Now they have given their customers the opportunity to extend the factory warranty beyond the two years for a fee, it’s buying an extended warranty like we all do with our outboard motors.
Lowrance went through some tough times but learned from them and have made improvements that I believe will make you feel comfortable going on with the best sonar picture in the business.
Don’t give up on Lowrance quite yet Al.
Naw, I won’t, but had they split the cost of them transducers after admitting they were bad I’d been much happier.
I still have a 510C sitting on the shelf and trying to decide whether I want to chance a new transducer for it or buy elsewhere.
I was out friday night and had a chance to look at a HD8 in action…pretty nice unit I must admit.
Al