LED Lenser Flashlight Customer Service, A+

  • RwRiverRat
    Red Wing, MN
    Posts: 121
    December 11, 2015 at 4:03 pm #1583952

    I just had a great experience with LED Lenser Customer Service. Got a P-14 flashlight and H-7 headlamp a few years back at a gunshow. Broke off a brass prong on the battery compartment trying to remove some battery corrosion so I contacted LED Lenser and they had me send my light in. No questions asked, they said they’d try to replace the part or send me the new P-14.2 version at no cost, just shipping to get my light there. It just came in the mail today, brand new P-14.2 light (with batteries). A+ in my book. Both the flashlight and headlamp are amazing products. They have an adjustable focus, dimmer and they use normal batteries. Check them out.

    -James

    jon_wbl
    Posts: 289
    December 13, 2015 at 11:03 pm #1584407

    I have had nothing but positive experience with LED Lenser. As a mechanic my lights take some abuse. Never an issue with replacing parts or entire flashlight.

    Ralph Wiggum
    Maple Grove, MN
    Posts: 11764
    December 15, 2015 at 8:13 am #1584807

    Good to hear. I have one of their headlamps. I haven’t needed service on it, but it is good to know that they will stand behind their product!

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