Marcum has outdid themselves even one better

  • fishinfool
    mn
    Posts: 788
    January 21, 2009 at 4:33 am #1300175

    A month ago I sent in my LX3 to get fixed, NOT under warranty,,,they gave me a brand new LX3tc instead…NO CHARGE AND FREE DELIVERY

    I didnt pay diddly and got a $50 update for free.

    That is one reason Marcum has a great reputation, you might pay a little extra for the product but WOW what a service

    FISHINFOOL

    melody123
    Posts: 14
    January 21, 2009 at 5:21 am #739682

    So it took you a month to get your new one? I sent my LX-3tc in 2 weeks ago with transducer problems and was wondering how long it will take to get it back. Every day I hope to see it arrive. I have an old FL-8 without IR that I am using until I get it back. I miss my Marcum! Anyone know approximately how long this process normally takes?

    fishinfool
    mn
    Posts: 788
    January 21, 2009 at 5:25 am #739683

    The delay on mine was due to sending it in right before xmas and they were busy with new orders already, they warned me that it would take some time and I got it back a week ago…. I would think now that it might take less time. call john and ask him, he should at least be able to tell you the diagnosis by now.

    FISHINFOOL

    melody123
    Posts: 14
    January 21, 2009 at 5:39 am #739688

    I tried emailing him toward the end of last week to get an update, but I never got a response. I just figured he is pretty busy this time of year. Maybe I will try calling tomorrow. Thanks for your help and congrats on the upgrade!

    ses
    Mississippi River
    Posts: 168
    January 21, 2009 at 12:59 pm #739714

    I have heard nothing but great reports about Marcum. As soon as I decide to pull the trigger I will be going with Marcum…..

    Thanks for posts like these…..very informational.

    oldrat
    Upper Midwest
    Posts: 1531
    January 21, 2009 at 3:17 pm #739778

    I thought that Marcum was closed or bought out? or is that someone else.

    sauger
    Hastings ,MN
    Posts: 2442
    January 21, 2009 at 3:51 pm #739807

    Waxy
    Calgary, AB
    Posts: 280
    January 21, 2009 at 4:05 pm #739820

    Good to know.

    Waxy

    Todd_NE
    Posts: 701
    January 21, 2009 at 4:43 pm #739852

    Nature Vision bought Marcum in mid-2008 roughly.

    da-z-man
    Posts: 102
    January 23, 2009 at 9:03 pm #740801

    Quote:

    Nature Vision bought Marcum in mid-2008 roughly.

    Yep and they took alot of the MarCum staff with the transfer.

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