Primos Customer Service

  • bret_clark
    Sparta, WI
    Posts: 9362
    October 17, 2008 at 4:56 pm #717762

    I said I’d never put a sign in my yard but, I now want a urine on O’bama sign as large as life. That is/was a way cool sign.

    jon_jordan
    St. Paul, Mn
    Posts: 10908
    October 17, 2008 at 5:21 pm #717767

    That sign really put a smile on my face. Hope he has more.

    -J.

    bret_clark
    Sparta, WI
    Posts: 9362
    October 17, 2008 at 8:10 pm #717785

    I tried my hand at a little art work
    How long before they make me take it down????

    jon_jordan
    St. Paul, Mn
    Posts: 10908
    October 17, 2008 at 8:45 pm #717789

    That’s pretty good, Bret!

    bret_clark
    Sparta, WI
    Posts: 9362
    October 17, 2008 at 10:11 pm #717797

    There will be one in the yard yet

    Thanks for the pic Jon

    bret_clark
    Sparta, WI
    Posts: 9362
    October 17, 2008 at 11:28 pm #717805

    I screwed up the head some but, I’m sure if you are walking or driving past you know where I stand

    The green kind of stands out a little hey

    chris-tuckner
    Hastings/Isle MN
    Posts: 12318
    October 19, 2008 at 4:35 am #717898

    So JJ, did you put it in the front or back yard?

    jon_jordan
    St. Paul, Mn
    Posts: 10908
    October 19, 2008 at 10:12 pm #717933

    He put up another one!! Love it!

    -J.

    bret_clark
    Sparta, WI
    Posts: 9362
    October 23, 2008 at 12:12 pm #718511

    Is this your neighbor J?

    jon_jordan
    St. Paul, Mn
    Posts: 10908
    October 23, 2008 at 2:54 pm #718825

    Nope. As of last night, the sign or it’s upteenth replacement was still there!!

    -J.

    kooty
    Keymaster
    1 hour 15 mins to the Pond
    Posts: 18101
    December 20, 2012 at 2:33 pm #207665

    I won a Primos Ultra 35 camera this summer. It ran great right up til the end of the season, then started having issues. I opened a support ticket the other night after hours. First thing the next day I get a reply. Please ship your item back with XXX RMA number. We will email you once it’s received and another email when we return. Please allow up to 10 days to inspect/resolve your problem.

    Now sure, I could complain that a new camera shouldn’t have any problems, but the reality is we hang these things out in the elements and expect them to work 24×7. Personally I’m super pleased with the quick response and quick turn around compared to other manufactures. I’ll let you know how the rest of the transaction goes.

    protourbaits
    stillwater, MN
    Posts: 2466
    December 20, 2012 at 5:20 pm #128234

    Im pleased with Primos also. I returned 4 Cans this fall and they sent me back 4 new Cans! I’ve also returned 1 Hardwood Grunter and they sent me back a new one too

    burbob
    Hastings,MN
    Posts: 364
    December 20, 2012 at 6:33 pm #128239

    I have had great customer service from Bushnell and I think they bought Primos a while back if remember correct. Kooty no one really “wins” a truth cam ultra

    sticker
    StillwaterMN/Ottertail county
    Posts: 4418
    December 21, 2012 at 12:13 pm #128246

    Had a similar experience with Moultrie last week. My cam stopped working. I went on their site filled out the form and sent the cam in last Tuesday. I got a new cam in the mail last night, no charge!! Just over a week and I shipped it ground.

    I don’t really get that worked up when stuff fails as long as they back the product. Working in the manufacturing business for 25 years I know stuff happens, but if they back it up like this I can forgive pretty quick

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