Excellent Customer Service

  • mpearson
    Chippewa Falls, WI
    Posts: 4338
    #205982

    I think a few guys on here took advantage of Midway USA’s special on the Moultrie trail camera special this past spring…well I did as well. For $69.00 I purchase the camera as was excited to place it in the field. I waited until mid to late July to place the camera out and got some nice photo’s to start. Then after a month I started to have problems…the camera wouldn’t take pictures and the batteries went dead after only a week in the field. I finally went to the Midway USA website and printed out there return form. I filled it out and sent it in not knowing what would happen! (During the next three days I see a commercial on the outdoor channel for Midway USA and Larry Potterfield says, “We pride ourselves in complete customer satisfaction”, and I thought to myself, “Well we’ll see about that.”) Well in a matter of a week I received a brand new camera in the mail with a memory card as well! I never had to talk to anyone and there were no questions asked. Thanks Larry Potterfield! You definately backed up what you say!

    big_g
    Isle, MN
    Posts: 22456
    #58375

    Good to hear Mike I picked up 2 of them on that deal…. no issues yet

    mpearson
    Chippewa Falls, WI
    Posts: 4338
    #58380

    This one couldn’t have come at a better time. We are taking it out to Colorado and since we can’t be in two places at once, we’ll let it “soak” at a water hole for a few days so we can see if anything is coming to it! That way if we haven’t seen anything maybe the camera will help us out!

    bluefin
    Farmington, MN
    Posts: 139
    #58410

    Between my friends and I we have six of these in the field and they work well.

    We got close to 1000 pics over bear baits. Pretty neat.

    perchhead
    Posts: 329
    #58414

    Midway USA has th best customer service period. Shipments come super quick and returns are never a problem. THis the only place I order reloading supplies from. I also love the NRA roundup feature.

    mec
    West Salem,WI
    Posts: 211
    #58705

    Ditto perchhead.Been buyin there for years,and I can’t complain yet

    big_g
    Isle, MN
    Posts: 22456
    #58708

    I will throw this in… I ordered a half dozen pair of camo pants from Sportsman Guide. 5 pair were the correct size and 1 was marked incorrectly, it was a size too small. I called them and they are sending me a shipping label to return the wrong sized pair N/C… and I also joined their “club” 1 year for $4.00. It gives me 10% off every purchase, plus 2 $10 off per order coupons, no minimum purchase … and they are letting me sub another item, for the one I am returning… as I really like their digital camo BDU pants No shipping on that either. They are a local company to boot, in South St Paul Anybody else ever save on their deals ???

    whittsend
    Posts: 2389
    #58736

    Sounds like I need to start checking out Midway USA!

    Glad to hear it guys, thansk!

    Mike

    woodenfrog
    se mn
    Posts: 123
    #58767

    What Moultrie camera was it?

    mpearson
    Chippewa Falls, WI
    Posts: 4338
    #58775

    Quote:


    What Moultrie camera was it?


    D40!

    Scott Mueller
    Coon Rapids, MN
    Posts: 125
    #59033

    I’ts good to about service like that especially when your hear about all of the bad ones lately

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