Horrible experience with PortAvilla

  • Brandon Sibert
    Tomah, WI
    Posts: 102
    #1591371

    So a friend of mine booked a Salem house with PortAvilla on Upper Red, and we were told at the time of the booking no guides were available. He, my step-dad, and I arrived on Thursday just before 1 pm. We checked in at Roger’s and were taken out to the house after paying for a road pass and buying bait. We ended up marking 3 fish all afternoon/evening. We set up the rattle reels before bed and had an uneventful night.

    We marked nothing Friday morning from the house, so I took my portable out and set up on a pressure ridge about 1/4 mile from where the shack was set. There were 2 groups of people jigging and running tip ups on the pressure ridge that wound up limiting out. I ended up with a few and missed a couple, and got my first taste of some URL action. My step-dad and buddy chose to stay in the shack due to the cold temps (step-dad is almost 60, buddy is 68 and just don’t handle the cold well anymore), and when I got back they had caught 2 fish. Nobody from PortAvilla had checked in with them, which I thought was strange. Someone came Friday afternoon and moved the Salem parked next to us, but once the house was moved (about 50 feet) they were gone.

    Saturday morning I went in to Roger’s for a shower, and when I got back there was a guy named Dan who had stopped to see how everything was going. We told him that the fishing in the house was slow, but we had managed to scratch a few. I told him about the two groups that had limited out the evening prior and that I had caught a few at the pressure ridge. He offered to try and come back and move us and try to get us on fish, and we explained that we were going to pack up and leave a little early due to the extreme cold rolling in. We told him that we appreciated the offer, and that he was the first contact that we’d had with anyone from PortAvilla since we were dropped off. He said that someone was supposed to be stopping by every morning to empty the crapper (which after 2 days of use was nearly full), and ask if we were catching any fish. We explained that the only people we saw were younger kids just adding fuel to the generator, but nobody asked us if we needed anything or even so much as checked on us. We asked him about the Otter Train, which was advertised to be included in the cost of booking the shanty. He said that there were Otters set up, and that they would have been offered if anyone had bothered stopping and talking with us. Dan was more than a little upset, and shortly after he left someone came by and emptied the crapper.

    I hitched up the Otter and headed back over to the pressure ridge where I had experienced some success the previous day. The temps were much colder, but that didn’t hamper the bite at all. I ended up catching my limit in about an hour, and threw 4 fish back. I returned back to the Salem just before dark and packed the truck and trailer up. As we were packing, we noticed the generator throwing some sparks, and the guys who were staying in the Salem right next to ours said that their heater wasn’t working. They had attempted to call PortAvilla, but nobody answered or called back. I tried calling, and both “emergency” numbers went unanswered as well. Temps were expected to hit -36°F overnight with the wind chill, and having a malfunctioning furnace in the shack was down right dangerous…

    I’ll never book with these guys in the future. The impression that I got from the experience was that PortAvilla only cared about booking the shanty, and that actually serving the clients wasn’t important. Has anyone else had similar issues?

    carmike
    Posts: 214
    #1591376

    I’m sorry to hear about your bad experiences. You’re not alone…You’ll find many similar stories online. I’ve personally had two terrible experiences with them (I agreed to a trip up there without first clarifying which outfitter we’d be using…my bad).

    Neither of mine had anything to do with the fishing, which is out of their control for the most part. Same story, though….full crappers, house not moved even though moves were promised in person, no one stopping in to address issues, no working heater (we ended up leaving one night at like 3:00 a.m. because the generator was down and it was either leave or sit in a freezing fishhouse for who knows how long), bags of feces left everywhere, huge pee piles from what appeared to be weeks of fishermen everywhere around the house, etc. The guys there work hard; they just run too many houses and don’t want to pay enough people to service them properly.

    Brandon Sibert
    Tomah, WI
    Posts: 102
    #1591377

    The fishing was a bonus, the time spent with each other was the main focus of the trip. I understand that the fishing is out of their hands – but they did NOTHING to even attempt to put us on fish. Dan had aaid that the houses we were in hadn’t been moved in a while – we had 4″ of water under the shack. I’m glad to hear that we weren’t the only group that experienced issues with them.

    Lakerchaser
    Posts: 26
    #1591397

    It must be a normal thing for them, then. I stayed with them from Jan 1-Jan 4th. Same experience here. We were in their 5 man, and they were right off the main road. We were closer to shore than when I was fishing early season up there. We caught 2 fish in the first 24 hours, it was awful. After a full day in the house, I had had it, and went out in my portable with one more from our group. We caught our 6 fish in 15 minutes. While we were out, the neighboring house had said they finally waved someone down because they hadn’t stopped, and were told all of the houses were being moved. So, we left 2 behind in the rental that night and went out in the portable for a couple hours and iced 25+. Portavilla never showed up, and we paid for another wasted night where we had zero bites. Finally they moved us our last day there, and we caught some fish. It was frustrating knowing had they just moved us right away we could have caught fish the entire time. They never stopped to check on us, only when we ran them down when we needed something.

    Crappy Fisherman
    Posts: 333
    #1591398

    Sorry to hear, I’ve been through the same with them. Last year booked with Red Lake Remote, much better houses and service plus great fishing. The cost is a little higher but you get what you pay for. Jonny P.really knows how to make your trip one to remember. We have done 3 trips with them so far and have 1 more coming up.

    Brian Klawitter
    Keymaster
    Minnesota/Wisconsin Mississippi River
    Posts: 59992
    #1591428

    Say Hi to Jonny for me Dan. wave

    Crappy Fisherman
    Posts: 333
    #1591444

    Will do Brian, going ack up the middle of February. He’s got quite a setup. Denise and I got over 100 walleyes our last trip. Hope everything is going good for you. Dan

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