1197 tranducer problem (I think)

Jason will probably post an answer for you soon. It sounds like a connection problem, and hopefully an easy fix.
good luck.
Jack

If you know anyone else that has one, plug your unit into their wiring. You will know right away if it is your transducer or unit.

I wish I had the opportunity to swap the display out with a known good one. I’m hoping to get it taken care of ASAP, obviously, and I doubt I’ll have the chance to do that in the next few days.

I took a video of the unit on water yesterday so I could show the problem I’m having.Link: youtube video of my 1197 issue. The SI is drawing so slowly that it almost looks frozen, but if you watch carefully you’ll see that it’s actually moving. I switched to the 2D view for a moment to show that I’m getting nothing there.

Did you do any updates on the software? Did you reset factory defaults prior to doing the updates?

Seems like a weird issue… Everything connected ok in the back of the unit?

Give HB a call, hopefully they have a quick and easy anwer for you…

Yep, everything is connected. When I unplug the transducer it stops working completely. It’s sensing a transducer because it’s not going into simulator mode; plus, it’s actually drawing something on the side imaging.

It did this right out of the box, the first time I turned it on. It started working correctly only briefly on the third day. I haven’t made any updates.

I ended up emailing Humminbird today instead of calling simply because of the time a phone call would take. I’m sure I’ll hear back soon.

Still, I decided to install the software update tonight … and the frickin thing was showing a depth and producing a side scan image in the garage both before and after the update. Obviously, it wasn’t reading much of anything but it the super slow no depth problem was gone. I didn’t touch a thing between being on the water yesterday and checking it in the garage tonight. Wish I had been on the water to check it out for real and see if it kept working. Hopefully I can figure this out soon.

John-

I have some feedback related to your situation from Humminbird. Does your system have a Y cable for two transducers, or are you using just the single HDSI transducer?

John-

I’ll be down to Everts this weekend, possibly both days. I’ll bring a spare transducer with me. If you’re around, let’s get together to see if your problem is solved with a new transducer.

I appreciate the offer, Jason. I may be down there this weekend now that the Pool 2 launches are closed. If so, I’ll keep my eyes open for you.

I don’t have the Y cable — just the HDSI. Humminbird emailed me back and said I should send it in for repair. However, as I mentioned above it started working mysteriously the other night when I installed the software update. I took it out on Wednesday night and it worked perfectly. I’m a little nervous that it will stop working again, but I’d rather take that chance than send it in for repair.

Thanks again for the offer to help. I’ve got my fingers crossed in hopes that I won’t need it!

John

Hope you get it figured out!! I started thinking I was looking at the Lowrance forum, my LCX-113 did this exact same thing 2 years ago. Unit locked up showing a flashing depth value, sonar screen would move to the left but showed nothing mostly then would spit out some gibberish pixels then go black again. Cost me a new transducer and shipping back to Low to get it fixed. I think HB will treat you alot better though! Good Luck! you’ll love your 1197 once it is up and running!