Had it up to here with these HB units!

  • Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1295287

    Ok – To to prevent a long drawn out story, here’s the gist of it. At the end of the day I returned my 597 and upgraded it to a 788ci DI unit. I did this in hopes of fixing a GPS speed jump issue when traveling under 1 mph. I also had a problem with my 597 and the US 2 with the Terrova. Every time I powered on the Terrova, my depth reading went crazy. I fixed this issue by using a trolling motor transducer mount.

    Aft a phone call with HB customer service, I learned that the 597 does take an external receiver. So… I decided to purchase the 788 both because I wanted down imaging and because I wanted the opportunity to use an external receiver in case there were issues with speed under 1 mph.

    Well as it turns out, there is not a single transducer that works with the 788 and my Terrova. Every transducer I try with this unit has the same depth reading issue when the Terrova is under power. The Terrova’s US 2 transducer, the boxed DI transducer and the trolling motor puck all are getting interference of some sort when the Terrova is powered on.

    If I can’t figure something out, I am going to have switch brands. I really really don’t want to. I can hook up my Lowrance to the same power source and mount the ducer in the same location with zero issues.

    Is there anyone that can give me some guidance as to what the issue is? I know it’s like beating a dead horse, but that’s where I am at.

    Here is a youtube link so you can see exactly what is happening. Depth Reading

    Thanks,
    Drew

    ottomatica
    Lino Lakes, MN
    Posts: 1380
    #1034380

    So your video is showing depth reading in water?

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034381

    No it is not. But the exact same thing happens in water. I didn’t have a camera on the water, but again the the same thing happens.

    Drew

    ottomatica
    Lino Lakes, MN
    Posts: 1380
    #1034384

    Well, you have your Lowrance that works and that give a control so that’s good.

    Is the depth finder and the trolling motor hooked up to the same power source?

    It’s best to have the depth finder hooked up to your starting battery and not your trolling motor batteries.

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034386

    My Terrova and HB unit are not hooked up to the same power source. My Terrova is hooked up to my two deep cycles, while my HB unit is hooked up to my starting battery.

    Drew

    Buzz
    Minneapolis MN
    Posts: 1814
    #1034388

    Have you taken the unit and mounted it on someone else’s trolling motor?

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034395

    Quote:


    Have you taken the unit and mounted it on someone else’s trolling motor?


    No I have not. I thought that between the Lowrance unit and previously owned HB units (570 and 598ci) that functioned im one way or another, it was safe to say that it is an issue with the unit. If there are no other suggestions and I need to put a nail in the coffin, I can hook it up to my dad’s Terrova.

    85lund
    Menomonie, WI
    Posts: 2317
    #1034411

    I have been running a 788ci on the bow of my boat for the past 4 years. I have NO problems at all. I do however have all of my power isolated. I run my Terrova and only my Terrova off of 2 deep cycles that sit in the floor in the middle of the boat. Nothing else touches these batteries. I run all of my other accessories that need power off of one battery in the back of my boat and I have a fourth battery that powers my motor and ONLY my motor.

    With that being said have you tried isolating your power source to a battery you know is not powering anything else?

    85lund
    Menomonie, WI
    Posts: 2317
    #1034414

    What are trying to accomplish in your video? I would think you need to be in the water for things to function properly?

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034416

    Quote:


    What are trying to accomplish in your video? I would think you need to be in the water for things to function properly?


    As mentioned above, the video is just for demonstration purposes. The exact same behavior occurs in water.

    Quote:


    With that being said have you tried isolating your power source to a battery you know is not powering anything else?


    Also as mentioned above, my Terrova runs off my two deep cycles (which also sit in the middle of my boat), and my HB unit runs off my starting battery. If it was a power source issue, I would expect all units to have a problem with it. The 570 and 597 had a problem with the US2 ducer built into the Terrova. That issue was rectified by using the trolling motor puck ducer. The 788 does not work with the US2, the puck or the factory DI ducer.

    Drew

    85lund
    Menomonie, WI
    Posts: 2317
    #1034418

    Possibly something with the new units. Good Luck

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034421

    Quote:


    Possibly something with the new units. Good Luck


    Thanks. I’m hoping that someone out there has experienced similar issues and has a resolution or at least a definitive answer on what is causing this. It would even be great to get some input from HB staff. Do they still cruise these forums?

    Drew

    grampatim
    Spirit Lake, IA
    Posts: 124
    #1034442

    They sent it to me at no cost. It is a magnetic choke, that erases electronic feedback, or something like that.

    reddog
    Posts: 803
    #1034451

    The PC 11 is certainly an option worth trying. I would think they would send it to you FOC, if you tell them you are using it in a trolling motor application.

    There is also a ferrite ring that can be added to the power supply to the Terrova, if the PC 11 doesnt fix the issue.

    How did you route your transducer cable from the exterior mounted transducer up to the unit? How that cable integrates with the Terrova can sometimes be a problem also.

    reddog
    Posts: 803
    #1034501

    Humminbird suggests not to thread the cable back thru the coiled Terrova cord. That is my installation,(and pictures on previous thread) and I did have interference. I added the PC 11 and the ferrite rings on the Terrova powercord. I still get a little interference, but not enough to worry about..

    dgoodman
    Pool 4
    Posts: 102
    #1034503

    Quote:


    What are trying to accomplish in your video? I would think you need to be in the water for things to function properly?


    I can’t believe people post information when they have no idea why they are talking about! That is why I quit posting on this site!

    Humminbird will set you up with what ever you need to get rid of any interference you have. Have you tried a trolling motor choke? What about a pc-11? How about ferrite rings? How about changing the 3amp fuse under the trolling motor head? There are plenty of things to try to get rid of interference. Are you batteries hooked up to an on-board charger?

    mojogunter
    Posts: 3303
    #1034570

    I had issues with my 1197 using SI when my terrova was running. I called HB and they sent me a interference reduction kit for free. It came with filters for the power cord, and a different transducer, and that cured the problem for the most part. I wonder if that would work for yours. It couldn’t hurt to give it a try if they would send it to you for free. My sonar still worked, just had interference using SI, and DI.

    Quote:


    Quote:


    Have you taken the unit and mounted it on someone else’s trolling motor?


    No I have not. I thought that between the Lowrance unit and previously owned HB units (570 and 598ci) that functioned im one way or another, it was safe to say that it is an issue with the unit. If there are no other suggestions and I need to put a nail in the coffin, I can hook it up to my dad’s Terrova.


    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1034734

    Quote:


    I can’t believe people post information when they have no idea why they are talking about! That is why I quit posting on this site!

    Humminbird will set you up with what ever you need to get rid of any interference you have. Have you tried a trolling motor choke? What about a pc-11? How about ferrite rings? How about changing the 3amp fuse under the trolling motor head? There are plenty of things to try to get rid of interference. Are you batteries hooked up to an on-board charger?


    First – I think he was just trying help. Sure he could have read the entire post, but I’ll take someone trying to help over nothing anyday!

    After over an hour on the with HB customer service, they finally said they would send me the PC-11 power cable. I at least have that to work with.

    As a side note, HB has been working on updating the website and the update download for my 788 was not working. It kept downloading the wrong update version. Eventually I got them to just e-mail the correct update file, so I was able to install the most recent version. This might be the source of update issues if you are experiencing any.

    I’ll have to research these items to know what I need to get/do if the PC-11 cable doesn’t work:

    1. Trolling Motor Choke
    2. Ferrite Rings

    I do have my trolling motors hooked up to an onboard charger. However, I did disconnect the onboard charger and still had the issues. I looked at the fuse in the head of the trolling and it was good to go. Do you suggest replacing it with another 3 amp fuse, or a larger one?

    Thanks for the help guys, hopefully one of these items will provide me with a fix.

    Drew

    Tom P.
    Whitehall Wi.
    Posts: 3526
    #1034867

    An explanation of what and why may help.

    By Doug Vanrenburg Hbird prostaff

    High frequencies (shortwave), interference caused by nearby electrical impulses in electrical switches, motors, vehicle ignition circuits, computers, and other man-made sources tends to swamp transmissions with thermal noise. These noises are often referred to as static. In the marine industry Trolling Motors, Trim Motors, Bilge Pumps and other electrical devices can create static noise similar to the frequencies used by today’s electronic sonar systems with a broad range of listening abilities and frequencies.

    Radio Frequency or Electrical Noise is a strange phenomenon and not everyone will get but there are solutions to reduce or filter the noise. I’ve personally seen 20 brand new boats built exactly alike and one had the phenomenon and the other 19 did not. Why did this one have it because the frequency was close enough the fishing system was able to detect the Radio Frequency Level.

    First thing is to find the source of RF Noise by powering off all accessories except the sonar then beginning turning on accessories one at a time until the source can be located.

    Here are some tips to help Prevent, Kill or Manage Radio Frequency/Electrical Noise.

    1) Make sure the motor is properly grounded. Most trolling motor manufactures have internal grounding wire to help prevent RF Noise submission. If your motor is not properly grounded or the ground circuit is broken it will allow RF Noise into the system. On MinnKota Trolling Motors the late model motors have a fuse on the ground side in the trolling motor head. If this is damaged or broken this is the first step to a cure. Also make sure the foot is grounded to the head. If not a grounding wire can be run externally to the foot and secured to the foot. This can be done by using a hose clamp that mounts the transducer. Water acts as a natural grounding agent for a boat. Grounding from the foot to the negative side of the power supply may provide your solution to kill RF noise.

    2) Adjust the Noise Filter on the unit. Most sonars have settings inside the unit to reduce noise or filter it from the readings it receives. In a Humminbird this in the Master Menu under Sonar Tab.

    3) On some boats a wire between Battery where negative is hooked and negative side of the Cranking Battery may kill the noise. This provides a common ground for the network.

    4) Never use the trolling motor battery to power sonar equipment this is an easy way to add RF Noise into your sonar system.

    5) When running external transducer the transducer cable needs to be located away from the head unit and power cables as quickly as possible and Do Not run down the sheath of the steering cables and near the foot control.

    6) Consult your Sonar Manufacturer they should have solutions to help keep RF Noise from entering the sonar system. Humminbird has taken a proactive approach and has Interference Kits available for those that have concerns with their product. Not everyone needs the kits but are available for those that experience RF Noise. The standard product packaging have incorporated many components like Nickel Plated Transducers, Power Cords with Ferrite Chokes built inline, Network Ferrite Chokes and more. If these components don’t solve your problem then the kit has additional components that are customized to your boat electrical set-up by equipment and motor type. Working with the Customer Service of your Sonar Manufacturer they should be able to provide solutions.

    Humminbird Customer Service Hotline: 800-633-1468
    MinnKota Customer Service Hotline: 800-227-6433

    Drew Engelmeyer
    Lakeville, MN
    Posts: 359
    #1036527

    The PC-11 power cable didn’t help out much. I will be contacting them tomorrow and hopefully they can send a couple of ferrite rings. I have ready a couple of posts lately and they all said that the power cable didn’t work, but the ferrite rings took care of it. I’m still hopefull…

    Drew

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