Humminbird Customer Service

  • outdoor_guy
    Norway,Michigan (In DA UP)
    Posts: 165
    May 23, 2011 at 11:46 pm #1295218

    I had a wonderful experience with Humminbird Select Customer Service on Friday afternoon. (I was heading to the lake in 2 hours).
    I had uploaded some target points from Lakemaster Contour Elite and tried to verify the locations on the screen map. Since the Lake is 45 miles away, I zoomed out to speed the scrolling over to the lake. When I zoomed out 5 times the unit rebooted itself ! Repeated attempts and any scrolling caused the same result.
    HB Select Customer service got right on it and we solved the problem in less than 15 mins.
    PROBLEM: Waypoints& Routes with Symbols in the name caused it.
    I got talked through downloading to SD Card , deleting from unit and installing into Humveiwer (automatically corrected names) and reloading into the unit (997c si)
    Apparently a glitch from the latest updates I installed a few weeks prior.
    VERY IMMPRESSED !!! Customer Service is the BIG Reason I switched to HB from Lo…… This just confirms it.

    packingheat
    Reads Landing Mn
    Posts: 696
    May 24, 2011 at 12:39 pm #968511

    You have to like service like that. That is why I just ordered a Humminbird.

    cat dude
    Arlington, MN
    Posts: 1389
    May 24, 2011 at 10:10 pm #968708

    I switched to Humminbird last season and purchased a new 798 and a 998. Love both the units and I switched mainly due to thier great CS.

    Product is also awesome to say the least.

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