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I have to tell you my experience about Marcum Tech. I first purchased a Marcum product this season, an underwater camera (vs625sd). I had used it maybe 5 times and the light would go on at full power as soon as I turned the unit on. I did contact Marcum and they e-mailed me a shipping label. I recieved it back a week later after they replaced the monitor and still had the same problem. At that point my first impression was not looking that good. I again contacted them and shipped the unit back to them and had the camera cable replaced. Now it seems to work well, I think I just had bad fortune. As far as Strikemaster, AWESOME. I bought my used auger in the Twin Cities bait shop 14 years ago and still works like a champ. Can’t say enough about the service I’ve had with the folks in Big Lake when it needed a tune up. Fixed a small issue that I didn’t know that I had. Thumbs up!
Thanks for sharing your experience. In this day and age it seems customer service is somewhat of a lost art. Hearing about how companies stand behind a product looking for a longterm customer makes me smile!!