Computer help needed

  • wkw
    Posts: 730
    February 28, 2011 at 5:41 pm #1271034

    I inadvertantly replied to an e-mail and now I cannot log in to hotmail. (“incorrect password” keeps popping up).
    I have tried to correct the problem myself with no luck. I can’t even successfully change my password to retrieve my account. I’m afraid someone has “hacked” me and I can’t seem to fix it.
    Any help appreciated. P>M> or call me 507-398-3923
    Thanks

    jwhite58502
    Posts: 60
    February 28, 2011 at 6:06 pm #942328

    HOTMAIL has a tech dept but tehy will charge you for the technical service even though the email is free, many beleive the blocked access and or “problems” come from some who wish to exploit that fact of the fees. Other than that I know of no other way than contacting them and paying. Maybe you can negotiate a smaller or even a free one time charge if has not happened before?

    igotone
    Posts: 1746
    February 28, 2011 at 6:30 pm #942336

    delete all your history

    reboot computer

    then try it, if still not working, try it at a later time

    could B just the server

    kooty
    Keymaster
    1 hour 15 mins to the Pond
    Posts: 18101
    February 28, 2011 at 6:53 pm #942350

    I can’t help you with hotmail, as it’s been years since I’ve logged into my account there. I would strongly suggest you move to gmail. The best internet email platform out there.

    icenutz
    Aniwa, WI
    Posts: 2534
    February 28, 2011 at 7:12 pm #942357

    Make sure caps lock is not on. If you are not using Internet Explorer try using it. Microsoft’s email tends to work better with IE.

    igotone
    Posts: 1746
    February 28, 2011 at 7:14 pm #942359

    Quote:

    I can’t help you with hotmail, as it’s been years since I’ve logged into my account there. I would strongly suggest you move to gmail. The best internet email platform out there.

    Agree

    Bassn Dan
    Posts: 977
    February 28, 2011 at 8:44 pm #942389

    I’ve also had hotmail not let me log in from time to time. Like was said earlier, it could be a server problem between you and the hotmail servers, and it wouldn’t hurt to dump your temp files and reboot. It also would be a good idea to run a virus scan to make sure there aren’t any problems on your machine.

    If it won’t let log in after another day or so, you’ll probably have to call for support.

    Good luck.

    Dan

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