Computer is infected.

  • dandorn
    M.I.N.N.E.S.O.T.A.
    Posts: 3207
    #1270739

    HP Compaq nc8230 Laptop
    OS XP 2002 Service Pack 2

    I have symantec and for some reason the auto protect won’t
    load on startup. ??

    I’m also getting a redirect to “channel1reports.com” which
    is a search engine redirect virus of some sort.

    Suggestions for a “free” fix?

    Thanks in advance!

    Brian Klawitter
    Keymaster
    Minnesota/Wisconsin Mississippi River
    Posts: 59992
    #935473

    Malwarebytes

    I’ve used this one before Dan, worked GREAT for me.

    t-ellis
    Colorado Springs, CO
    Posts: 1316
    #935474

    Sounds like Maleware. Download and run Malwarebytes Anti-Maleware software. There is a free version which should detect and remove however will not have real time protection.

    kooty
    Keymaster
    1 hour 15 mins to the Pond
    Posts: 18101
    #935475

    You’ll want to run the Malware scan in safe mode also. Download and install the software. Then force it to update itself. Then boot into safe mode and do a full scan. Delete whatever it finds. This works on about 98% of the machines we encounter problems with.

    walleye1274
    Chippewa Falls, WI
    Posts: 515
    #935476

    Download a free program called Malwarebytes. IT is a great tool for getting rid of malware and other virus related problems.

    Malwarebytes

    walleye1274
    Chippewa Falls, WI
    Posts: 515
    #935478

    Wow, in the time it took me to attach the URL, there were a ton of responses. These guys are on top of things!!!

    mplspug
    Palmetto, Florida
    Posts: 25026
    #935479

    I am not sure, but I think you should try Malware Bytes.

    Brian Klawitter
    Keymaster
    Minnesota/Wisconsin Mississippi River
    Posts: 59992
    #935480

    Quote:


    You’ll want to run the Malware scan in safe mode also. Download and install the software. Then force it to update itself. Then boot into safe mode and do a full scan. Delete whatever it finds. This works on about 98% of the machines we encounter problems with.


    Follow those instructions exactly…Kooty’s my hero!

    PS try Malware bytes..word at the water cooler is that it works in 98% of the machines. I’ll look for a link.

    dandorn
    M.I.N.N.E.S.O.T.A.
    Posts: 3207
    #935492

    Has anyone tried Malwarebytes???

    Thanks for all the replies fellas!

    I’ll report back later and I may have a breast pump
    question or two as well.

    This site is 2nd to NONE!!!!!

    dfresh
    Fridley, MN
    Posts: 3053
    #935508

    Best of luck! I recently had an infection that masqueraded as an anti-virus program. Nothing would touch it. I ended up formatting the HDD and reinstalling Windows

    Whoever creates those stupid things should be strung up by their nethers.

    t-ellis
    Colorado Springs, CO
    Posts: 1316
    #935544

    Quote:


    Has anyone tried Malwarebytes???

    Thanks for all the replies fellas!

    I’ll report back later and I may have a breast pump
    question or two as well.

    This site is 2nd to NONE!!!!!


    Yes it works great.

    mplspug
    Palmetto, Florida
    Posts: 25026
    #935553

    Quote:


    Best of luck! I recently had an infection that masqueraded as an anti-virus program. Nothing would touch it. I ended up formatting the HDD and reinstalling Windows

    Whoever creates those stupid things should be strung up by their nethers.



    Ah, is that the one that keeps throwing up pop up windows? Something like, “Your computer is infected download Anti Virus 2008”?

    I had that once. I was panicked, but I found something that took care of it.

    dfresh
    Fridley, MN
    Posts: 3053
    #935555

    That was it. It actually disabled Firefox (mimics the default broswer’s .exe file to run itself). was a real pain. Can I ask what took care of it Pug?

    Pat Howard
    Sparta Wi
    Posts: 1523
    #935556

    The 2009 antivirus virus. I played that game twice now. Malwarebytes Cleaned it up both times

    I switched to Google Chrome and have had zero issues since. Aren’t most virus aimed at Internet Explore ? ?

    mplspug
    Palmetto, Florida
    Posts: 25026
    #935561

    It was a while ago for me. I don’t remember the name off the top of my head. I’d remember if I heard the name. Simple little executable made specifically to clean it up.

    So you guys go to adult sites too then?

    …i kid

    kooty
    Keymaster
    1 hour 15 mins to the Pond
    Posts: 18101
    #935579

    Brian Klawitter
    Keymaster
    Minnesota/Wisconsin Mississippi River
    Posts: 59992
    #935580

    I’m a little surprised you brought up animal sites Pug.

    dfresh
    Fridley, MN
    Posts: 3053
    #935585

    Ahem.. They have those on the internet now?

    Actually, I got it from a site that promised streaming TV shows for free. Stupid ‘Dexter’ getting me hooked. Guess you get what you pay for!

    bret_clark
    Sparta, WI
    Posts: 9362
    #935591

    I heard the CRABS is going around on the site

    mplspug
    Palmetto, Florida
    Posts: 25026
    #935624

    Quote:


    I heard the CRABS is going around on the site



    What did I tell you guys about the

    I think I got mine from a dang nabbed BitTorrent site. I don’t know why I trusted people who were stealing software.

    Pat Howard
    Sparta Wi
    Posts: 1523
    #935627

    I got it from streaming a radio station

    phigs
    Twin Cities, MN
    Posts: 1046
    #935647

    Quote:


    Quote:


    I heard the CRABS is going around on the site



    What did I tell you guys about the

    I think I got mine from a dang nabbed BitTorrent site. I don’t know why I trusted people who were stealing software.


    Bit torrent is great, but you have to have good antivirus running, due to a lot of the crap that gets bundled onto the downloads.

    I find Utorrent and Pirate Bay to be almost completely virus free. Almost…

    mplspug
    Palmetto, Florida
    Posts: 25026
    #935707

    Quote:


    Bit torrent is great, but you have to have good antivirus running, due to a lot of the crap that gets bundled onto the downloads.

    I find Utorrent and Pirate Bay to be almost completely virus free. Almost…


    I am once bitten, twice shy. Although there are several programs out there I would like to “try”.

    wade
    Cottage Grove, MN
    Posts: 1737
    #935731

    Quote:


    I heard the CRABS is going around on the site


    classic!

    big_g
    Isle, MN
    Posts: 22456
    #935738

    This worked for me…… in safe mode of course… web page

    dandorn
    M.I.N.N.E.S.O.T.A.
    Posts: 3207
    #936141

    Malwarebytes did not get it. It did find a few things that were taken care
    of.

    I did a quick scan and then did a full scan……..both in safe mode.

    After restarting I was redirected again. (channel1reports)

    walleye1274
    Chippewa Falls, WI
    Posts: 515
    #936170

    The next step would be to try ComboFix. It is a little more powerful.

    ComboFix

    wallgeye
    Richfield, MN
    Posts: 157
    #936322

    Couple more things you can try, if your skill level is up to it, you can remove the hard drive from the laptop, add it as a additional hard drive to another computer and run these removal programs. You need to access the hard drive without the OS running. I did this on a friends rig who stepped into some internet doo-doo.

    Or, try here Bleeping computer forums

    Will take some time and effort on your part to post logs and ask for help, community of geeks that can read what is going on when they look at the logs they will ask you to post. In a nutshell they will ask you to download and install to a thumb drive probably malewarebytes, spybot search and destroy, and kapersky’s AV (sp??) among others. It us a multisep approach bit is free save for your time.

    Lotsa good info in all the forums at bleeping computer!!

    Good luck!

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