I have some Goodrich AT tires on my suburban. I bought one of them from Sam’s club.. and I thought that this tire had a shifted belt..
so I took it there this morning.. the tire guy says I’ll look at it.. go into the store and I will call you..
so I go and walk the store for a while and no call.. so I walk back to the tire desk.. He says, “its not a belt, but the tire is “out of balance” .. and he says that they haven’t been rotated.. and the tire is scalloped.. well I am sure that I balanced that tire when I bought it..
and then he says that putting the tire in the back.. it will smooth out the scallop.. what? … is this the case?
this just doesn’t seem right.. if the tire is damaged should they have replaced it? he didn’t even give me a chance.. he said that his boss used to work at tires plus and that’s exactly what he would have done..
advise please.. lots of advise..