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oh, and the customer service sucks at all the stores for the most part. once in a while you’ll find somebody who actually knows the product and is happy to help you, but i’ve come accustomed to this, as what can you expect when their employee base is high school/college kids making 8 bucks an hour. its a job to them is all…
Obivously you do not know any of my employees…. They took alot of pride in knowing the product and servicing the customer… If you think that everyone in sporting goods is a dumb [censored] making 8 bucks an hour, you can KISS MY
Alot of us, at least at my store, do this because we love what we do, we take pride in our work. We come from alot of different back grounds and could easily go work else where for more money. Just like everyone else out there you have a choice to be good at what you are doing. Yes I am defending my guys and can proudly say my guys in the fishing department are the best you will ever find in any “big box”…. ok done venting…..
Yes this means there will be some good “sales”, I will keep you posted when we know more about the liquidation process.
i didn’t say everybody at every store was like that. i said most. so maybe your dept was an anomaly in that your employees knew what they were talking about and enjoyed their job. but, you cannot argue the fact that 90% of the employees at big box sporting goods stores do not know the product they sell, and could care less about helping you.
thats why i take the responsibility onto myself to research a product before i buy it. because honestly, i’m to the point now where i don’t trust a single thing i’m told by anyone at gander, cabelas, joes, etc.
now, there are a few people i’ve built relationships with. there are two guys at gander in woodbury that i trust their archery advice and would let them work on my bow any day. the rest of that dept, i wouldn’t even let them cut arrows for me…cause they’d screw that up.