I suppose since Ranger dropped CP they need to get something else in there. Something about customer satisfaction…
I’m not a Frankie’s lover, but it seems strange Triton would move from good customer service to bad. You sure they are dropping Frankie’s, or just adding another dealer?
Make a dollar today, lose ten tomorrow – when the CS index is below 70%, Ranger will not put up with low CS rates. I don’t get it! Your customers pay your bills – Dealers make money on 1. Product 2. Service 3. Warranty Agreements 4. Insurance 5. Rate Participation 6. Up-pricing Accesories and the BIGGEST is Customer Satisfaction – REFERRALS from past customers.