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unit direct wired to battery with switch module and gps unit.
When you say GPS unit are you talking about the GPS module(white puck)? I have the 480 and had some problems with it initially too. You have to make sure the wire marked NMEA 2000 is hooked to power(battery).If it isn’t your puck won’t get any juice and you’ll get that message. They don’t make that clear in the hook up instructions. If it worked before and just now started acting up I would suspect a short in the wiring somewhere or a bad puck.
I did update the software on mine although I don’t think it had anything to do with the puck. Depending on your unit you might already have all the updates. The software version on mine is 1.3. If you need it, Lowrance should be able to send you out a chip to load the update into your unit, then you send the chip back. Their tough to get a hold of but you can usually get through if you can wait on hold long enough. I usually put them on speaker phone and read a mag or something while I’m waiting.