MarCum service

  • crosby-stick
    Crosby MN
    Posts: 613
    January 4, 2006 at 11:41 pm #1248455

    Called customer service told them I broke the arm that holds cable on VS560 if I could order new one guy gets my name address ,and I’m waiting for price he says its in the mail FREE. Thats awesome service THANK YOU MarCum thats why I own 3 of there products not to mention the quality ease of use!!

    Brian Klawitter
    Keymaster
    Minnesota/Wisconsin Mississippi River
    Posts: 59992
    January 4, 2006 at 11:48 pm #409165

    They must have read the same book on business as Wade at Jolly Ann Marine!

    I keep telling ’em…charge double for parts…they already have the product!

    Nothing like WOWing the customer!

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