I’ve had dish network for about 6 or 7 years now, and have been happy almost the entire time.
Like was said earlier, their customer service seems to be a little disconnected. We had a lot of problems last fall where we’d call for something and they’d change something that was totally disconnected from what we asked for.
For instance, last year:
Called to add local channels
(local channels added)
Called to tell them we were moving in two months
(local channels cancelled immediately)
Called to tell them our local channels weren’t working
(local channels reinstated)
Two months later — no confirmation call on install
Call Dish Network
(We cancelled your move when we put the local chans back on)
What????
So there I was, three days before Christmas, with people coming over to the house to watch the Vikes/Packers game and am trying to tune it in with bunny-ears because the service operator thought that by unscrewing my channels I must’ve decided not to move. I had the local satellite company on one phone, the dish network operator on the other, and the veins in my forehead are pulsing visibly because I’m so annoyed.
Once it’s set up and running, I’ve never had a problem, only when I go to change something do I end up having an issue, and it works out in a few weeks, which is fine for the most part, unless it’s Christmas Eve and the Vikes are playing the eeeeevil GB packers. I get the 150 channel package, which includes all the SIRIUS channels and tack on the outdoor channel for $1.50, totalling about $45/month.