I will never spend another dollar as Target Stores. I had to take it up with the Better Business Bureau, but I just learned that they will not return a two week old car seat, EVEN WITH THE RECEIPT! In no area does it state their return policy on carseats, you open the box on a car seat and if it doesnt fit your child/car you eat the bill/carseat. My family will never spend another dollar there!!!! 
-Mike
Here is my formal complaint.
Quote:
On October 29th, 2004 my wife had purchased a carseat for our son. We only had used that carseat once as it did not fit right in my vehicle. Therefore my son never fit correctly in it. So it became a matter of safety. Shortly thereafter we purchased a new seat because Target did not have any other products we were interested in. On November 16th, 2004 we finally had time to return this seat which was purchased for $99.99. Target refused to take this car seat back stating that they don’t accept returns on car seats when the box has been opened. Nowhere in the area where the seat was purchased nor in the customer returns section did it state this policy for carseats. I actually went into the store and took pictures in both areas to prove this. I tried to settle this with Target Corporate but they are unwilling to budge and siding with the store. I not only was able to provide this product with it’s original box, but also with the original sales receipt. They will not even offer to provide store credit. As a consumer this is absolutely unacceptable for them to sell you a product and fail to notify you that you cannot return the item. This item was used for no more than 10 minutes once it was deemed unsafe/incompatible. I thank you for listening to my formal complaint with Target.
Sincerely, M. Cayford
) I don’t think there are any federal or state laws that force a company to take back an item, because the consumer was at fault buying it. Now, before everyone “goes off on me”, listen up! Just because you (consumer) buys something that doesn’t fit your needs (not due to false advertising), doesn’t make the store responsible for taking it back. Stores take product back soley for the purpose of customer relations. Most products taken back are only 10% fault of the company. However, because the 90% take stuff back, the store eats it, to keep good relations with the 10% crowd.
